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BURRIS binos boy i got taken!
2 years ago i purchased burris landmark 10x42 roof prism binoculars. even though the add claims water proof it seems i bought a new set just as they were changing over to a new improved model. my binos were in a wet and humid enviroment and got water drops on the inner glass. they tell me the old version was only weather resistant but at the time i ordered the glass under the new description. the order house i got them from cant help me so i sent them back to BURRIS. THEY SAID I WAS OUT OF LUCK BECAUSE THEY ONLY HAVE A 1 YEAR WARRANTY. i told them i only used the binos a total of 2 times and that at 169$ they should have at least performed a little better.i asked them if they could be taken apart and fixed and cleaned and they told me they dont do that . i know i didnt buy real high quality but you can be sure that i will never buy BURRIS or any other cheap glass! i own tasco stuff that have been around for years and much cheaper than those BURRIS piece of junk with no problems. i got them back today. anyone want to buy a cheap set of glass![:@]
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RE: BURRIS binos boy i got taken!
Wow man, that surprises me. All the stories I have heard about Burris are always good. I own some Burris scopes but no binos, and they have all done fine. Wish you lived close to Greeley, we could take them back and say hey, fix these or feel the wrath of angry hunters!
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RE: BURRIS binos boy i got taken!
That really sucks and I' m surprised that in this day and age, with so much at stake, that they wouldn' t fix them for you.
I have two pair of Nikon binoculars so I don' t need to ever buy more, but you can bet I' ll relay your story to others and tell them not to buy Burris. |
RE: BURRIS binos boy i got taken!
thing is i would have paid to have them fixed. i dont get it! this is there bottom line imported model but i would have thought they would make good. i was being honest with them too. i only used them on a caribou hunt and they only came out of the case twice. i wanted to keep them in good shape for years to come so i never used them for day to day deer hunting. i keep a cheap set of tascos for my dashboard set. now i know why people value there leupolds after this. the good news is that i now have a new set for my truck dash. i just have to ignore the spots in the glass. i was so mad that im still considering ordering a new set and doing the old switch-a -roo so eventually BURRIS is gonna get these back anyway!:D
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RE: BURRIS binos boy i got taken!
I have two or three pair of cheap Bushnell and Tasco Binos. They may not be the high end stuff but after many years of rattleing around behind the seat and in the back of the jeep they are still working fine. I have looked through some really top grade Ger4man optics and while they are a little more clear, I can' t see anything through them that I can' t see through the Bushnells for 1/10 th the price. I just won' t pay more than 40 or 50 bucks for Binos I can' t see the difference. Of course I only have one eye so I could split a pair with someone.:D
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RE: BURRIS binos boy i got taken!
I agree with you JamesB, I have had Bushnell binoculars for years and they' ve done just fine.
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RE: BURRIS binos boy i got taken!
I had such positive experiences with the Burris scopes that I owned I would not have thought that Burris would have treated you that way. Considering what is at stake you would think that unless there were signs of " apparent" abuse that they would have resolved the problem and insured a " satisfied customer" ! When people are happy with a product they generally tell a few friends and others....but when they are unhappy about a product they will tell " everyone" within earshot. It seems to me that Burris " blew this one" .
About fifteen to twenty years ago I bought a pair of (what I believed at that time) to be " upper end" binos from Burris. They were roof prisms and in the vicinity of $250. or so. I hunted in the NE United States at that time, mostly wooded, with some openings, (power lines, etc.), and was very satisfied with the optical quality. Though for the Whitetail hunting I was doing the glasses NEVER got a really good drenching. So I can' t speak about their " water proofness" . And if someone would have asked at that time......I would have said I was absolutely satisfied with the optical quality of those glasses. (For the way I used them....I was!) In 1992 we moved to Alaska. I had an opportunity to use optics at distances I could " never have conceived of" in the NE where most of my previous experience had been. (And I don' t mean for looking at a power plant on an opposing Pennsylvania hillside.......I mean for trying to determine the " length of curl" on the ram " from the bottom of the mountain" as oppossed to " after you spent 3/4 of the day scaling the mountain" only to find out that none of the curls exceed 1/2. Or for trying to determine if that bull moose you are glassing has 4 brow tines instead of only 3 brow tines. Or is that a 50" or greater spread on that bull that is just inside timberline 2500 feet lower than you on the opposing hill side! (Yes, I also purchased a good waterproof spotting scope. But I prefer to do much of my glassing with the binos, much easier on my eyes!) After a few frustrating experiences with " less than great optics" I admitted to myself that there is a difference between " great" optics....and other optics. I went to an outfitter located in Anchorage and looked through a variety of glasses. This particular outfitter would allow you to take the different glasses to the front door and look out across at the Chugach Mountains, (not across the store at some letters on the opposite wall). I took the opportunity to look at more than just a few pairs. (I actually had decided prior to this not to spend more than what a good pair of Leupolds or maybe Steiners would cost!) After nearly " two hours" of comparisons, (yes they tolerated me for that long), I bought a pair of 8X30' s from Swarovski. I COULD see a difference between those binos and the lesser binos. I could NOT however see a difference between the Swarovski' s and the more expensive Zeiss or Leica' s for instance. I am not saying that there is NOT a difference....I am just saying that I couldn' t tell any optical difference with my eyes at the level of quality. But I most certainly could tell a difference with the binos at the lower prices! (And to prove that the Swarovski' s were waterproof....the outfitters had a pair lying in a water filled 50 gallon aquarium tank.....and that was the pair that they told me to pull out of the water and look through them!) I was going to retire from the U.S.Army in several months and knew that my disposable income might not allow me to purchase really good binos after I retired. Plus if memory serves me right...those binos which were in the upper $600' s. at that time, (1993), and they were on sale for $599. (or something like that). And even though they were more than I originally planned to spend....I bought them. I have never regretted it! They did make a difference in the expanses of Alaska....and friends that have looked through them back in Pennsylvania.....have admitted the difference as well. (One individual after looking from one PA hilltop to another...bought a pair for himself. At several hundred dollars more!) I guess I finally realized that I use my binoculars much more than I use my rifles during every hunt. And for me at least....it made sense to spend as much on a good pair of binos as I would for a hunting rifle. One other thing I usually try to do is save at least 1/3 of what I have to spend for a scoped hunting rifle...for the scope! When I try to cut cost....I try not to do it with optics. Having done that, if a company treated me the way Burris treated you, I would ensure that every person I " EVER" talked to....would know about it!!! By the way...I gave those Burris binos to a friend that hunts exclusively in Pennsylvania....and he is still very happy with them. |
RE: BURRIS binos boy i got taken!
I had a similiar experience with Burris Binos...bought a pair of 8x42 Porro Prism top of the line binos from them...what a piece of crap both optically and durability wise...
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RE: BURRIS binos boy i got taken!
A (gun dealer) buddy has told me that he hates to sell Burris scopes because if there' s a need to get warranty repairs, they are the hardest to work with.
You' re doing the right thing...you get shafted, tell the world about it. Customers need education and this is one way to get educated. |
RE: BURRIS binos boy i got taken!
I was about ready to buy a Burris Compact rifle scope. I think I will go with another brand instead. I can tolerate a product that may need service but have no tolerance for anyone who won' t back thier products. I need a nice light weight scope for my new Ruger stainless 260.
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