RE: Easton customer service, bad experience
 

Ash I agree with you but my question is couldn't you take them back to the shop where you bought them?

RE: Easton customer service, bad experience
 

yes gutshot I probably could have and probably should have, but it is about an hour away, the shop didn't have anymore in the size I shoot and I didn't want to hassle the shop owner.

RE: Easton customer service, bad experience
 

Just playing the devils advocate here. Why did you buy them in the first place if the had "faulty" paint on them? I can see having a problem if you mail ordered them, but you had them in your hand at time of purchase. Did you not inspect them when you bought them?

RE: Easton customer service, bad experience
 

Flintflinger I did not inspect them(should have) the reason being they were in the clear plastic bundeled up from easton in a dozen. I was excited to get them and just picked them up and payed and left I did not notice it until I was fletching them.

RE: Easton customer service, bad experience
 

Ahh, I see. I have never bought arrows that were packaged up before. Mine were always loose and you could pick and choose each one.

RE: Easton customer service, bad experience
 

Yea the shop owneer just got them in and I wanted them, i didn't let him open the package

RE: Easton customer service, bad experience
 

Bummer. Lesson learned. We all do it. I am notorious for wanting something, geting it and then realizing I should have looked it over better.

RE: Easton customer service, bad experience
 

ASH2042 YOU SOUND LIKE ME A REAL ANAL BOWHUNTER YOU WANT EVERY THING RIGHT. DONT BLAME YOU JUST STAY ON THEM YOU WILL GET THEM SOONER OR LATER. I GUESS

RE: Easton customer service, bad experience
 

I guess if wanting my arrows to be right, then I am anal.

RE: Easton customer service, bad experience
 

Anything that you pay money for you want right!!!!!!!! I commend you for sticking to your guns (arrows:D). Be a hard nose and tell Easton that your not happy as a matter a fact, you're a little p.o.'d. Maybe they'll comp you some extras (never know). I worked in retail for quite awhile so I've seen it happen. Good luck and don't back off no matter what.