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-   -   A+ customer service for the block: update (https://www.huntingnet.com/forum/bowhunting/61766-customer-service-block-update.html)

zak123 05-20-2004 12:24 PM

A+ customer service for the block: update
 
I called Field Logic and told them that I was shooting through my block target after about 600 shots.. They told me to go out and lift the plastic wrapping up and see how loose the bands were. I did and they were tight, but not tight enough. He told me to flip it upside down, so I did. I then checked the bands. They were tight. He asked me for my name and address. He told me to expect a new target at my door on Thursday! That is some of the best customer service I have ever had!

BobCo19-65 05-20-2004 12:25 PM

RE: A+ customer service for the block: update
 
Well I hope they are as good to you after your next 600 shots.

adams 05-20-2004 12:43 PM

RE: A+ customer service for the block: update
 
It's always nice to see a company stand behind their products.

KY_BOWMAN 05-20-2004 01:57 PM

RE: A+ customer service for the block: update
 
ZAK123, WHAT YOU NEED TO DO IS TAKE THE TARGET THAT YOU HAVE BEEN SHOOTING THROUGH AND GET SOME RACHET STRAPS AND TIGHTEN THE TARGET DOWN AS TIGHT AS YOU CAN GET IT. THEN YOU WILL HAVE TWO TARGETS. JUST A THOUGHT.;)

zak123 05-20-2004 02:20 PM

RE: A+ customer service for the block: update
 
Thats what he suggested I do with my free target.:)

nub 05-20-2004 02:42 PM

RE: A+ customer service for the block: update
 
Outstanding!:) You just never hear about target manufacturers and their C.S..

zak123 05-20-2004 02:45 PM

RE: A+ customer service for the block: update
 
nevermind


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