Rage Customer Service
 

I shot two deer this year with the rage 2 blades and when I tried to replace the bladesthe allen screw on the head it either broke or stripped out. I called Rage and they said to send them in no questions asked. I taped them up and sent them in using a envelope and postage stamp (.40).

Yesterday I recieved a brand new package of 3 heads plus a practice head in the mail.

Now, I don't know if that speaks for less than stellar quality or excellent customer service. I will be using Rage in 2008.

RE: Rage Customer Service
 

As expensive as them suckers are.......they better back them up, that's all I'm sayin.....

And it's nice to know they do.

RE: Rage Customer Service
 

Holy smokes.....WHERE did you find replacement blades?

I need to replace about 9 of them.

RE: Rage Customer Service
 

Glad thier CS is better then their POS heads....:eek:

RE: Rage Customer Service
 

it is nice that some company's are still strong in the CS area

RE: Rage Customer Service
 

www.archeryexperts.com has them Jeff

RE: Rage Customer Service
 

Did anyone else see the recall on these broadheads? Manufacture dates from last spring.

Chris

RE: Rage Customer Service
 

Here's another, Jeff

http://cgi.ebay.com/Rage-100g-2-Blade-SlipCam-Broadhead-Replacment-Blades_W0QQitemZ260209698285QQihZ016QQcategoryZ360 96QQrdZ1QQssPageNameZWD1VQQ_trksidZp1638.m118.l124 7QQcmdZViewItem

RE: Rage Customer Service
 

There are many, many, many hunters who would argue that point. Myself being one of them. Do you care to expand on your statement as to why you don't like them or will you just leave it with ignorant bashing?

Thanks for the post on where to get blades. I need some too.

RE: Rage Customer Service
 

http://www.cabelas.com/cabelas/en/templates/links/link.jsp?id=0039545417472a&type=product&cm Cat=SEARCH&returnPage=search-results1.jsp&QueryText=rage&N=4887&Ntk =Products&Ntx=mode+matchall&Nty=1&Ntt= rage&noImage=0

Cabelas has em too.

RE: Rage Customer Service
 

RE: Rage Customer Service
 

Never used them but glad their customer service is good. Similiar thing happened to me with Muzzy's several years ago. Had one three pack of the 100 grain 3 blade heads of which the blades had play or looseness in the head, something I'd never experienced before. I sent them back in and Muzzy sent me a 6 pack back. I was more than happy.

As for the tiny allen head screws, it happens on other brands as well. Had a few screws mess up on my Rocky Mt. Turbos. I was able to secure some extra screws from a local supply store. But glad the screw threads messed up instead of on the head itself.

RE: Rage Customer Service
 

Jeff-
Sorry for the late reply this new job as really cut back on my internet time. The local archery shop has plenty of replacement blades. Next time your going to a job site up this way (if ever) stop in to Mastin's Archery and pick up a pack or two. I'd also be more than happy to pick you some up.

RE: Rage Customer Service
 

Yeah I will expand. I spent 36 bucks because the rage prostaffer conviced me they are "better" then my muzzy's. I shot at two deer withthem the first two days of the season only to have them open in flight which makes an arrow get really STUPID in the air! The third arrow was four days later when I stuck a medium sized buckwith my bowtech at 67 lbs.in the back of the front shoulder (4" forward of the 12). My wife and I looked for four hours at drops every 30 yards or so for over a mile and never did find him finally lost blood.
So when I called Rage about them they said "ohhh the O rings were probably dry rotted". We'll send you new O rings. Well beings I hadno heads left, that wouldn't do me any good. IMO its a really crappy design plus they aren't nearly as stout as a muzzy. Thats obvious if you look at them side by side. They wouldn't penetrate a deers shoulder let alone a big deer or and elk for that matter. If they work and fly like they are suppose to then I can see where they could be deadly. But me personally spend alot of money every year to go on hunts. The last thing I want to do is wonder if my broadhead is gonna work.:eek:IMO they are CRAP!

I think they should go back and redesign them or simply rename them...
"The Rage Cripple'r"
"Were still cripple'n um one at a time."

RE: Rage Customer Service
 

I bet properly placed shots would be killers instead of cripplers.:eek:

RE: Rage Customer Service
 

Maybe you could practice what you preach and expand on your statement as to why you and many, many, many hunters would argue that point or will you just leave it with ignorant endorsement?

RE: Rage Customer Service
 

Yeah and how many bowhunters hit exactly the right spot EVERY time. Not many... So should I expect my broadheads to only work on perfect shots? Or, should I expect them to work on mediocre' shots that happens alotmore often?

RE: Rage Customer Service
 

They just told me how to jury rig the head and had no replacement set screws to send me. i did find them in a hardware store after a lot of searching. Allen head set screws I think they were .050. Anyway they were not as kind to me!

RE: Rage Customer Service
 

ElkNutz, thanks for sharing your issue. The opening on flight thing is something that others have found happening if the blades are not popped into the O ring completely or if they are bumped in the quiver or on a stalk. This most definitely would cause erratic flight. It is a side effect of having blades that require very little energy to open ensuring full expansion on entry. What I've done to prevent that is to use some small rubber bands in addition to the O ring. This way if the blade is bumped past the O ring the rubber band will keep the blade closed in flight. Some feel that you shouldn't have to do this, but I'd rather be safe than sorry.

As far as the penetration issue goes, you really can't expect a 2" cut expandable to have the same penetration as 1 1/8" cut replaceable blade broadheads. You have to give up some penetration to have a 2" cut. With that said there is no way to determine that if you hit that buck with your Muzzys that you would have gotten any more penetration. You may have just hit bone just right. There is just no way to tell.

I'm really sorry to hear you had such a bad experienc with them. My experience has been quite the opposite. I had one deer where I hit it high and a little back. The arrow passed completely through and stuck 6" in the ground. I caught the main artery running along the spine and thanks to the 2" cut also severed the spinal cord. Despite my bad shot the deer dropped in her tracks and bled out in 20 seconds. On the other deer I shot with them I was a hard quartering away shot that went in behind the last rib and came out in front of the shoulder providing a blood trail that went from the ground to 5' in the air on brush and trees all the way to the deer.

Overall, I've been very satisfied. Although I will say with how easily the blades deploy I would be hesitant to try a stalk with them. For stand hunting though, they are great IMHO.

RE: Rage Customer Service
 

I'm satisfied also, but the CS left something to be desired. maybe i should contact them again!

RE: Rage Customer Service
 

its done been decided that opening in flight is a user error... IE you pushed them too far into your quiver, or you caught them on something to make them lose the lip on the o-ring, which may or may not be visible, None the less i was skeptical too, so i keep a g5 striker(imo ARE better than muzzy) in my quiver just in case i lose my faith with the rage.

RE: Rage Customer Service
 

It's stories like this that keep me from buying any expandable BH's. The "moving parts" scare me to death.

What if it opens too soon?
What if it don't open upon contact?
What if?.....what if?.....what if?........

I know what a good expandable will do to a deer. I've seen it, but it's the numerous "what if's" that keep me from trying any.

RE: Rage Customer Service
 

Shoot what you're comfortable with!

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I agree a 100% it could have been my fault just as much of the broadheads fault. But the only thing I can go off of, in all the years of shooting fixed bladed heads. I have never had an issue. I dropped a 140" 8 point whitetail in his tracks with a broken neck via a muzzy broadhead? I wasn't proud of the shot but it seems like ISH! always happens to me. I got lucky but I also got my first P&Y whitetail on the wall. I don't think a Rage would have withstood that or done the job.
I have heard and seen too many loss stories to bank on anything that has the possibility of screwing up. I have made a vow to myself that after this ordeal if there is a doubt in my mind I am not going to use them.It's not only with broadheads, I have had similar experiences with "the new and best" bullets. They don't perform like they are supposed too and I find something else. I guess the moral of the sotry is to stick with what you know.
Good luck to all the Rage shooters....:)

RE: Rage Customer Service
 

If they are that touchy and you have to be that careful in hunting situations then that's all the reason I need to not use them.

RE: Rage Customer Service
 

I just got two packs for 44 shipped.;) Ill be shooting them this year.

RE: Rage Customer Service
 

wow, I'd of told you to buy more! I read that they're designed only to use once, that's why they have a practice model, so once you shoot a deer with one, game over, retire the head. Sound like some nice guys at that company.

RE: Rage Customer Service
 

2 packs of 44 what?