Problems with Mathews Drenalin!!!
 

My friend bought his bow last year and it has been shoot about 1500 time and he has already had to replace the string and i have a out bact that has been shot waaaaaaaaaaaay more and i just replaced the string. Anyways he had a bowshop look at it and they said that it had a leaning cam (under Mathews warrenty still) So he took it to the Mathews dealer were he bought it and they said the same thing (leaning cam) but mathews wont replace it. Has anyone else had this problem???

RE: Problems with Mathews Drenalin!!!
 

What are you trying to replace? The bow or parts(cam,limb,ect) of the bow? Because I dont think any company would just give you a new bow. Now if it's some think that the pro shop cant fix, then you should be able to send it to them for service. But make sure you get a RA # before you send it to them or else they will not except it.

RE: Problems with Mathews Drenalin!!!
 

i would call up a manufacters plant or something

RE: Problems with Mathews Drenalin!!!
 

Give Mathews a call they will straighten things out.

RE: Problems with Mathews Drenalin!!!
 

Glad I decided on a Bowtech

RE: Problems with Mathews Drenalin!!!
 

You could very easily have the same problem or worse with a Bowtech, NONE of the manufacturers have a perfect record regarding problems with their products. Not trying to start a debate, just trying to stop a bash fest. :eek:

RE: Problems with Mathews Drenalin!!!
 

They think that it is a weak limb thats causing the cam to lean. And to lost inthewoods i have a mathews now and was going to upgrade to either the DXT or the 2008 Bowtech 82nd airborne couldent decide but the question is easy now, 82ND AIRBORNE

RE: Problems with Mathews Drenalin!!!
 

Havent had any probs with mine,more then 1500 thru it..

LIWoods....Really.....thanks for sharing.....

RE: Problems with Mathews Drenalin!!!
 

No bash fest mang...just having fun. There are going to be problems/defects with any brand. I like Mathews and Hoyt as well brother.

RE: Problems with Mathews Drenalin!!!
 

The problem isn't with mathews, its with the dealer your dealing with. Mathew's has a very good customer service record and will take care of you if you give them the chance. I suggest giving them a call and seeing what they can do for you.

RE: Problems with Mathews Drenalin!!!
 

Well on a single cam bow, I doubt they would replace it. You can adjust the yokes to take out idler wheel lean. Did they measure the cam lean of the cam? But I never did like those skinny limbs. I would much rather have a switchback over issues like this.

RE: Problems with Mathews Drenalin!!!
 

I will tell you that I have owned many different bows of different brands and Mathew has been the very best out of all the company's I have done business with. There has to be more to the story.

RE: Problems with Mathews Drenalin!!!
 

Sorry, I guess that the dealer is going to call mathews tommoro and find out but if they dont replace it then this is the second time that they havent, that i Know of,one was the same problem on a switchback and the guy said that after he noticed this on his that he went and looked at all the others on the shelf and they all had diffrent cam lean. I dont have any Complaints about my outback, very nice bow but time for an upgrade.

RE: Problems with Mathews Drenalin!!!
 

Isn't it true that since the Drenalin has come out there have been a number of reported limb situations? Could it be from the very slim and light limbs?

RE: Problems with Mathews Drenalin!!!
 

At our shop, we sold around 150 drenalins and out of the 150 I can only remember 2 coming back with limb problems. One was from a dryfire and the other was from overtightening the limb boltswhen the customer tried to max out the draw weight.

RE: Problems with Mathews Drenalin!!!
 

It's been found that most of the issues that have been reported have been due to improper pressing of the limbs causing a fracture near the limb pocket. Who knows if the slim limbs have anything to do with this situation. I would think that slimmer limbs would reduce lean since the pull on either side would be less drastic because the axle is shorter.

Anyway I would think that Mathews would help remedy the problem. I would contact them directly if the shop won't help your buddy.

RE: Problems with Mathews Drenalin!!!
 

Thats what lifetime warranties are for. Contact Mathews direct, hell send them a link to this string here and I bet ya it gets resolved quickly and professionally. No company wants negative stories on internet hunting sites. Too much coverage too quickly.

RE: Problems with Mathews Drenalin!!!
 

I can say as an employee of a Mathews pro shop, that if they knew the cam was leaning and it was a manufacturing defect that Mathews would replace it. I've worked on a LOT of bows over the last 2 years and am yet to see them deny a legitimate warranty claim, they are the easiest to work with company we sell when it comes to this kind of thing.

Now if it was leaning due to a dry fire, etc.........they may be hesitant but would still likely replace it. It sounds likely that if the string needs replaced this soon and the cam is now leaning that the bow was possibly dry fired causing this damage. I'm not sure what the exact whole story is here, but something is missing from this story, I guarantee this..........

RE: Problems with Mathews Drenalin!!!
 

yep yep and yep

RE: Problems with Mathews Drenalin!!!
 

Well nothings missing unless he dident tell me the whole story, but i do know that it hasent been dry fired and like i said it wouldent be the first time they havent. (Look at Post 13)

RE: Problems with Mathews Drenalin!!!
 

So which is it, did the shop already look at it and call Mathews to get denied on a warranty claim (as you clearly stated in your first post),or have they not looked at it yet and/or called Mathewsbut plan to tomorrow(as you clearly stated in your second post). Again, something doesn't add up here, and now your story doesn't add up at all. Your second post says that this is the second time, but that the first time was a different bow........so I'm not following your story.

Assuming you have the whole story from your buddy and he was being truthful with you (unlikely at best), if there was a legitimate issue Mathews would take care of it. Why would they not? I have to say that it isvery poor form to publicly slam Mathews on an internet message board when your story doesn't add up, and you likely don't have the whole story, and when the pieces ofthe story you do have are all second hand.

I have never seen Mathews deny a legitimate warranty claim, and doubt they would start now with your buddy "just because". When I have an issue of some sort and call these guys, it's always taken care of ASAP with no questions asked, so if your buddy is having a problem it's either because there are parts of the story you don't have, or because the problem lies with the dealer.

I don't have a horse in this race and am not affiliated with Mathews, I just hate to see a good company publicly bashed and thrown under the bus like this. ;)

RE: Problems with Mathews Drenalin!!!
 

Amen Matt.

RE: Problems with Mathews Drenalin!!!
 

Yep, same here, we even had a customer run over his LX with a truck and horse trailer and completely bent the riser and cracked the bottom limb. He came to us expecting to have to pay for repairs or possibly buy a new bow. But after a call to mathews, they said that they would take care of it ALL under warranty, even though it was HIS fault. If thats not good customer service, I dont know what is.

RE: Problems with Mathews Drenalin!!!
 

Actually, they're not hesitant at all. A couple of weeks ago, my son dry-fired my Drenalin. It destroyed the cam. I took it to the shop and they replaced the cam at no charge. It didn't matter what caused the damage. Evidently, the lifetime warranty even covers damage caused by the stupidity of others.;)

RE: Problems with Mathews Drenalin!!!
 

they dident replace it. it coast him 100$ at everhearts in Jefferson city Missouri, but he found out after they fixed it that if he would have took it to treestands in sedilia missouri that they would have fixed it for free.

RE: Problems with Mathews Drenalin!!!
 

I believe i would be going to sedalia from now on.

RE: Problems with Mathews Drenalin!!!
 

Sounds like a bad dealer, it wasnot Mathews at all. Go figure!

RE: Problems with Mathews Drenalin!!!
 

If your dealer want take care of it contact Mathews and i bet they will.

RE: Problems with Mathews Drenalin!!!
 

Do you know what they charged him for? A new string and cable can add up to $100, but if they charged him that much for the repair that's not right.

RE: Problems with Mathews Drenalin!!!
 

I was looking to get one next year. Hope it was a fluke

RE: Problems with Mathews Drenalin!!!
 

i guess that it was all a misunder standing. the person that this happened to never tells the whole story so i shouldent have even said anything, but like you said, a string and cable could add up to $100 but i do know that they replaced the cam so they might have fixed that for free but not the string and cable because they arent in the lifetime warrenty Heck if i know, Sorry about the misunder standing.