RE: What would you change...
 

Siskyou, if I come into your shop, I want to feel like you want me there, and are happy to help me regardless if I am buying a new bow or just want an opinion. When I walk into some shops I often feel that Im bothering them by asking advice and not handing them wads of money. What they dont understand is that the more I feel welcomed there, the more I will return, thus the more I will buy from them not the chain stores. I am a loyal shopper and I think most of us would be if treated correctly. To sum up- ELEPHANTS DONT BITE, MOSQUITOS DO!
Good luck, hope it works out:)

RE: What would you change...
 

If I could have one request for an archery shop I would definetly wish that Burgies archery in Flatwoods PA was still opened and had the original owners there. Burgies archery shop had everything an archery shop needs and including 110% great service. Well I dont know exactly what happened to Burgies but I would like to thank Burgie and his family for creating an awesome archery shop. Sure wish you were still up in running.

RE: What would you change...
 

This is a concept that I use as a real estate agent that has worked well and my pro shop used it on me.

Get some camo hats with your name and logo on them and hand them out. It tends to make people feel like it is thier shop and i have had many people ask me how I got it and where the shop is located.

Good cheap advertising.

" Anyone can be a father, but it takes a real man to be a Dad"

RE: What would you change...
 

About the only thing I would change at either of my proshops is the prices of certain items. My wife doesn't mind the money I spend, but she does mind....if I spend $15 more than compared to Walmart, or 20 dollars more for a quiver at your shop than compared to Cabelas. And I don't know about everybody else, but I find that hard to stomach also, let alone the wrath of sh-t from my wife.

I do expect to spend more $$ at your shop for custom fletched shafts, bows, certain accessories and quality service.

Something else I would suggest, is be open when most hunters are going to visit your business. I have 2 proshops near my home, one 5 minutes and the other, one of the largest in New England, 30 minutes away.

I actually prefer the proshop nearer my house, but they close on the weekends at 5 and are only open till 6 during the week. Therefore, I end up driving the extra 25 minutes, paying more and getting less personal service (although excellent) from the larger store that caters to the hunters (and my) hours of availability---they're open from noon-10pm.

S&R

RE: What would you change...
 

If you cannot afford a large inventory at least make an effort to stay on top of orders. The second thing that I would suggest is keep your shop clean. I understand that the archery industry is dominated by men, BUT there are a few of us women who shoot or who may tag along to the archery shop with our spouse. If I am afraid to put my child on the floor for a few minutes because it is strewn with cigarette butts, broken nocks, you name it, and if I have to hold my child three feet above the toilet for fear of them sticking to the mess coating it I can tell you that I will not be patronizing your shop for long! May sound like a "woman thing", but such filth is the norm out here.

RE: What would you change...
 

More friendly sales associates! Every time i walk into a shop they try to make me feel like im a third grader in pre-calculus. But most of the time it doesn't work for them and i end up making them feel dumb and i never return.
Most of the time they are just standing around talking to their buddies and are like WHAT DO YOU WANT? like im taking up their time and it really aggrevates me. i would like to have my own shop one of these days

"She said if I hit that fishin hole today, she's be packin all her things and she'd, be gone by noon....I'm gonna miss her, when I get home."

RE: What would you change...
 

It saddens me to see that my suspisions hold true thoughout the whole archery community; pro-shops are a breeding ground for unfriendly people with know it all adittudes. When I first got into bowhunting the adittudes I encountered in the local pro-shop were those exacltlly as described in the previous posts. It is bad enough that the pro-shop would allow the good ol boy buddies hang around and harrass would be customers but when the actual employees would join in, it was too much for me. I went to this particular pro-shop 15-20 times. Every single time without fail, I was told my bow was a piece of crap and I couldn't kill a deer with it. I was told I should shoot an XX brand bow or use XX brand arrows. I would be totally ignored, sometimes for 15 minutes or more, while the "boys" talked and told stories. Every person who wasn't "one of the boys" was treated this way.

Finally fed up with it, I know drive 20 minutes to a much friendlier and knowledgable shop where everyone is willing to help. I bought a bow at cost thru a factory connection. When I needed help tuning it, my new bow shop spent along time helping me tune it, even though I didn't buy it from him. However, he knew that I would come back to buy accessories, arrows, scents etc. from him, which I have done.

It all comes down to customer service and a good adittude. Sorry to get on a rant but that happens.<img src=icon_smile_wink.gif border=0 align=middle>

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Hunting the Piney Woods of Deep East Texas.

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RE: What would you change...
 

I would also have to strongly agree with the customer service. There is one &quot;pro shop&quot; here in the South West Denver area that is only five minutes from home that I will almost never go to (very extreme emergency only) and drive 45 minutes to the other side of town just because they DO make you feel like you are welcome. These 2 pro shops don't have as much stuff as the closer one but they will bend over backwards to help you. I don't mind the people hanging out and talking about hunting as long as the shop personel realize that the customers are first and the talkers are not in the way or disturbing the customers.