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Gander Mt. Experience

Old 02-23-2012, 05:40 PM
  #1  
Fork Horn
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Default Gander Mt. Experience

We have a GM store in Amarillo TX. Have been in there several times. How they keep that place open is beyond me!

In the last 4 or 5 visits, I have been greeted once. One time I stood at the gun counter for about 4 minutes, 2 employees were behind the counter not helping customers (fiddling with boxes and knew I was there), and never got acknowledged or asked if I needed help.

Maybe I am being too picky, but I like to go into stores and be asked if I need help. I am done with that store.

Anyone have similar experiences?


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Old 02-23-2012, 05:43 PM
  #2  
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One Gander Mountain I was in was about as you described. A different Gander Mountain in a different town was like night and day. They asked me if they could help, and even showed me where the things I was after were located. So I am guessing it has a lot to do with store attitude, and that normally boils down to management.
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Old 02-23-2012, 05:47 PM
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There's a Gander Mountain in Erie PA, about 50 miles from my home. I've been there a few times and I hate the store. I went there to buy some Rubber Huntong Boots in size 15, they looked at me like I was crazy, heck they did'nt even have a size 14 or a 13, just a 12.
I also needed a few other things, but there was'nt a thing in the store to fit me in XL-Tall. I do all my shopping at Cabela's
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Old 02-23-2012, 05:51 PM
  #4  
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also I do like help when I need it, but if I DONT need any help I hate when they follow you all around and keep asking if they can show you something. I usually know exactly what I want so If I need help I'll ask, but quit bothering me and let me shop and look on my own,
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Old 02-23-2012, 06:35 PM
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I like to go in there and ask them for black powder, after they point to where the subs are I point out that they don't have any...

It's fun being an old fart...
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Old 02-23-2012, 06:52 PM
  #6  
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if you want black powder from Gander, you better be looking for pellets..
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Old 02-23-2012, 07:10 PM
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Originally Posted by the Razorhead View Post
if you want black powder from Gander, you better be looking for pellets..
Huh???????
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Old 02-23-2012, 07:13 PM
  #8  
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I've had similar experiences at the Cabela's store close to where I live. I do not like the bigger stores, but sometimes that is the only option.
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Old 02-23-2012, 08:39 PM
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The Gander close to me is pretty good for service but just is not competitive price wise.
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Old 02-23-2012, 08:40 PM
  #10  
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I was in their store in Wichita KS a few years back and had a good experience.

I try to business with independent business people as much as I can and stay out of the big box stores. Midsouth, Precision Reloading (when I was reloading metallics), Powder Valley (good price on subs and primers) to name a few. I will also be doing future business with Third Generation and Graf's.

I do buy many of my clothes from Cabela's because I am 6'4". Have for a long time. They have a good selection of tall man's clothes in XL.

I agree with cayugad, it depends on the store management and their attitude. I'm like Breechplug in that I don't like them following me around, but at least ask if they can help.

Everyone has a price. To me it is the service that separates them out. If they have price and service, that is about as good as it gets IMHO.


Paul
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