paul54

We have a GM store in Amarillo TX. Have been in there several times. How they keep that place open is beyond me!

In the last 4 or 5 visits, I have been greeted once. One time I stood at the gun counter for about 4 minutes, 2 employees were behind the counter not helping customers (fiddling with boxes and knew I was there), and never got acknowledged or asked if I needed help.

Maybe I am being too picky, but I like to go into stores and be asked if I need help. I am done with that store.

Anyone have similar experiences?


Paul

cayugad

One Gander Mountain I was in was about as you described. A different Gander Mountain in a different town was like night and day. They asked me if they could help, and even showed me where the things I was after were located. So I am guessing it has a lot to do with store attitude, and that normally boils down to management.

Breechplug

There's a Gander Mountain in Erie PA, about 50 miles from my home. I've been there a few times and I hate the store. I went there to buy some Rubber Huntong Boots in size 15, they looked at me like I was crazy, heck they did'nt even have a size 14 or a 13, just a 12.
I also needed a few other things, but there was'nt a thing in the store to fit me in XL-Tall. I do all my shopping at Cabela's
(BP)

Breechplug

also I do like help when I need it, but if I DONT need any help I hate when they follow you all around and keep asking if they can show you something. I usually know exactly what I want so If I need help I'll ask, but quit bothering me and let me shop and look on my own,
(BP)

nchawkeye

I like to go in there and ask them for black powder, after they point to where the subs are I point out that they don't have any...

It's fun being an old fart...

the Razorhead

if you want black powder from Gander, you better be looking for pellets..

nchawkeye

Huh???????

oldsmellhound

I've had similar experiences at the Cabela's store close to where I live. I do not like the bigger stores, but sometimes that is the only option.

SJAdventures

The Gander close to me is pretty good for service but just is not competitive price wise.

paul54

I was in their store in Wichita KS a few years back and had a good experience.

I try to business with independent business people as much as I can and stay out of the big box stores. Midsouth, Precision Reloading (when I was reloading metallics), Powder Valley (good price on subs and primers) to name a few. I will also be doing future business with Third Generation and Graf's.

I do buy many of my clothes from Cabela's because I am 6'4". Have for a long time. They have a good selection of tall man's clothes in XL.

I agree with cayugad, it depends on the store management and their attitude. I'm like Breechplug in that I don't like them following me around, but at least ask if they can help.

Everyone has a price. To me it is the service that separates them out. If they have price and service, that is about as good as it gets IMHO.


Paul