Thumbs down for RCBS Customer Service
 

Boys, i can tell you now, start bringing buckets of water to dump on me because i am boiling right now!

UPS dropped off a new RCBS Ammomaster Chronograph to replace the one that would no longer turn on for me.

Put a brand new battery into the new set up, NOTHING! Same damn problem the broken one had! Hooked it up to direct power and nothing!

I just sent them an email and we'll see what they do to fix this. $150 for this set up and the new one didnt even work right out of the box! :s8:

Too bad. That kind of stuff can really get your dander up.

My first $89 Competition Electronics ProChrono lasted over twenty years. Never a problem except when I put a sabot to its face and it cost $40 to repair. Last year it started giving funky readings after being dropped on concrete. I think the sensors were knocked loose or out of alignment. I replaced it with the $99 ProChrono Pal, which I'm very happy with.

Does RCBS make any other chronos? Their website it a real pain to sort through, and their search is worthless. I cant even find the ammo master on their website.

I don't know anything about this chronograph, but I bet RCBS does not make it. I am not a fan of the Competion Electronics Pro Chrono, even though I have one, but it is reliable and durable. It sounds like they are trying to make it right for you. If it gets to be too much of a hassle, look at a Pro Chrono. You can get them for around 100 dollars. Keep in mind that these type of inexpensive chronos are + or - 3% accurate. They can be used to see if you are gaining or losing but don't trust them for absolute accuracy.

I hope they get it worked out for you. Pact overnighted me a new computer for mine at their cost when I had an issue and they tested it first.

Some of the best coustomer service I have ever had was with RCBS who is still sending repair partsfor a loading press and dies I bought nearly 40 years ago.
Shop Vac is another company I will deal with after they sent a new vac motor to replace one I though only needed a new on off switch with in 3 days of a call to them.
Wish Allaidan hadas goodof customer service as the abovetwo companys.

:D Al

i found a youtube video of a guy reviewing the ammomaster and his right out of the box wouldnt turn on lol! They are only open mon - thur. so i was up the creek when i called them friday morning.

I sent an email requesting a return packing label as i will not pay on my own dime for their screw up with a POS product. I'd be embarrassed to even sell something so bad like these things!

Do they make other chronographs?