RE: sent T/C an email on my new englander
 

I think as long as he is not wearing one of her dresses too,the nail polishwon't be a problem. But, I've been wrong before!

RE: sent T/C an email on my new englander
 

Very unusuall for TC not to respond. I have had 2 issues with TC and they were solved in a day. Neither were a problem but the fact they responded so quick satisfied me 100%.

RE: sent T/C an email on my new englander
 

I figuring on them having a back log emails. I may just call them monday anyway. just to check something.

RE: sent T/C an email on my new englander
 

took a week for them to answer my email. Took 4 days to get through on the phone.

RE: sent T/C an email on my new englander
 

Sent them an email a few weeks ago concerning a broken stock (my fault it was broken). Aftera week and no response I re-sent the email adding that it had been a week with no response. I got an email the next day saying "send the stock back and we will replace it". I sent it out the same day!
The next day I got an email from a different person saying "send it back and we will look at it and decide what to do".
Sure glad I included a copy of the email saying "we will replace it" with the stock.
Haven't got anything back from them yet, but I did get a postcard saying it had been received.

RE: sent T/C an email on my new englander
 

I have T/C answer my phone calls and emails.. I really do not understand the problem the rest of you face. They answered my emails twice and sent me parts within days.. I guess they like me. :D

RE: sent T/C an email on my new englander
 

hell, I just sent the email last night. I was not thinking I will get one back the next day.

RE: sent T/C an email on my new englander
 

if it were cva you were emailing, you'd get it back tomorrow morning.

RE: sent T/C an email on my new englander
 

I got an email back. told me to just send the sight back. I am just going buy a new one.

RE: sent T/C an email on my new englander
 

I sent a bbl back to t/c the beginning or Jan. after 2 weeks I finally got a card saying they got my bbl. That was Jan 21st. Havent heard anything so I called them yesterday. Said they havent sent it through inspection yet and it would be another 4 weeks. Good thing I dont need it soon. Not very happy about it but I'll wait and see what they will do.