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-   -   My Encore has a crack in the stock!!! (https://www.huntingnet.com/forum/black-powder/204123-my-encore-has-crack-stock.html)

RHanbaum 08-31-2007 08:58 AM

RE: My Encore has a crack in the stock!!!
 
It's all good, the folks at T/C are great! to bad it is a holiday weekend, it would have made it sooner!!! LOL

AZBear 09-01-2007 09:20 PM

RE: My Encore has a crack in the stock!!!
 
Well my new butt stock was delivered today (Sat. to Sat. not bad) at 2pm (T/C said it would be here at the latest on Sept. 5th) and I installed it and it looks like it came with the gun. I'm really please with how fast T/C responded to my problem and with out any negative response from them or me. I really can't say enough about how well everything went and I don't expect to have a repeat with the cracked stock, but if I do I'm sure I'll get the same great service I did this time. Now back to the range...:)

Underclocked 09-02-2007 12:22 AM

RE: My Encore has a crack in the stock!!!
 
That is not an unusual failure with the Encore stocks and it's why Virgin Valley always used an aluminum insert in the buttstock to more evenly distribute the stresses of recoil. TC is definitely good when it comes to customer service but that is one issue that should be addressed with a design change (maybe an insert such as VV used).

AZBear 09-07-2007 09:05 PM

RE: My Encore has a crack in the stock!!!
 
Made it out to the range today and everything worked just like new...2 thumbs up to T/C

gopherfan 09-08-2007 12:45 PM

RE: My Encore has a crack in the stock!!!
 
When I read your first post I knew that TC would take care of you. They replaced my omega stock when the screw hole for the front sling was stripped. No questions asked and really, the stock was otherwise fine. I never regret buying a TC.

AZBear 09-08-2007 08:26 PM

RE: My Encore has a crack in the stock!!!
 
I new they would fix it I just wanted it done asap because of my elk hunt in 3 weeks and I am really glad I got an Encore. Once again thanks to T/C!

frontier gander 09-08-2007 09:34 PM

RE: My Encore has a crack in the stock!!!
 
Now if they will only improve their products and fix the defects that they know about.

Where are you elk hunting?

AZBear 09-08-2007 11:46 PM

RE: My Encore has a crack in the stock!!!
 
FG,
I have a muzzy cow tag in Los Alamos, New Mexico.

AAAExtreme 09-10-2007 10:03 AM

RE: My Encore has a crack in the stock!!!
 
Just bought our Encore for the muzzle bull elk hunt the end of this month.. Havent had a problem with it! I like it!!

RHanbaum 09-10-2007 12:21 PM

RE: My Encore has a crack in the stock!!!
 
Congrats AZ Bear. Good luck on your elk hunt!!!! just rod :D


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