As Roundball and Triple Se7en have tried to explain, while I have read Thompson Center's warranty, if that's the case,they are only obligated to honor those aspects. The company goes well beyond their obligations when it comes to their rifles. Also I am not a product tester for them or own no stock in the company. Just a lot of stocks on their rifles.

I have purchased many Thompson Center rifles. Both new and used of course. Every rifle I have asked to have serviceon, they have made the repairs without question. Never once did they argue with me over past ownership or warranty. In fact I often wondered why they did not. Most of the time while you are explaining to their excellent customer service department as best you can your problems, I have had them take that extra time to explain it all to me, and then usually advise me, mail it to us, and let us fix it for you. Then the rifle is mailed back at their cost with in more then a reasonable time frame. I have only the highest ratings for their company.

Years ago, I fell while hunting and broke the stock on my Renegade. Totally my fault without question. When I called Thompson Center attempting to "purchase" a new stock, they insisted that it was covered and to send them the rifle. The rifle was returned with a new stock (better then the old one) fitted to all the hardware and barrel perfect, free of charge.

To end this disagreement from my end, Frontier Gander you seem to have excellent luck with CVA so by all means purchase their products. Your defence of their company is admirable to say the least. I own CVA rifles and have used their customer service as well. I personally will not bad mouth any of the companies we see mentioned so often on these boards. We need more then one rifle company to choose from.Yet, you will never convince me that Thompson Center's warranty is not one of the best in the business. Also people like myself are willing to pay that extra dollar for the satisfaction they get for the peace of mind that Thompon Center provides as well as (so far in my cases) the excellent quality product they produce.

Absolutely. Wouldn't believe a thing that guys says.

Its so strange here. Hardcore T/C owners freak out when a report of bad service arises.They just can't believe its so. I posted several times aboutT/C. And everytime, nah sayerscame in.

My problems werewith encore'swith centerfire. I gave up, and finally had a gunsmith fix the problem outof my pocket. My gunsmith, with over 40 years experience,went thru a period of getting very poor customer service from them. He just kept sending barrels backuntil they came back they way he desired. Now, I think they pretty well take special care of him.

In my opinion, their warranty is no better than knights, or anyone elses.

But I am very nonbiased, as I own or have owned knight, remington, T/C, CVA, and traditions. Seen things I didnt' like with them all, and have things I love too.

MAN: T/C A-1 IN MYBOOK AS FAR AS WARRANTY GOES

What was the problem with your MLEncore that wasn't addressed to your satisfaction? I know some folks expect T/C to turn their sabot gun into a conical shooter. That won't happen! Some expect help shooting rival manufacturer bullets. That won't happen either. They have addressed the early-on 45-cals with 1-20" twists by replacing most of those barrels free of charge-- even addressed hinge pin concerns with a slightly stronger one-also breechplug styleconcerns by entering a design that works to the satisfaction of loose and pellet users combined.
===============

When I called Randy a "Inline Guru"... that's alway open for debate with anyone in that field like a Shockey or Bridges sometimes come under attacks too. Even Doc White has felt the wrath of unhappy customers - he being a design craftsman/engineer.I only attribute this Guru statustoRandy's reviews on the inline blackpowderMLs -- not on other ML components/accessories -- nor on ML traditional rifles.

I'm not sure there are any component/accessories gurus out there. Tools of the trade are more dicretionary -- more open for praise or criticism.There are way-too-many user-variables when handling parts& accessories. What works for me - may not work for my neighbor two houses away.... even with the same manufacturer rifle.


Keep Your Powder Dry Folks
. . . . . . . Joe [/i]

My problem was hinge pin and hammer tension. Crown out of round on a nother. Sent back once, and not fixed. I just don't have time to mess with shipping/testing. So I put the money into it, and had it fixed correctly. Listen, 777, you and I have had this discussion before. We disagreed then, and that won't change. I own several T/C ML's and like them ok. But not everybody is happy with the great warranty. And everytime it comes up, hardcore T/C owners come out swinging. Bottom line, so many Encore frames should not be coming out of the factory with a loose pin. Same thing I discussed with you before, the best customer service is one I never have to call. The one I never have to ship things back too.

As far as Randy goes, I never liked internet terrorist type methods for trying to make a name for himself. Trying his best showing pictures he has no clue about all over the net. Trying to ruin companies. I put him in the class of Toby. Even though it sounds as iff they hate each other.

Nope - never had a CVA and probably won't.
Randy changes "best of" like others change socks - looking for the ones that will benefit him the most. Friendly, "helpful" attitude has got him banned from more than one board. One of a few self proclaimed "experts" that get their fur up very quickly if their current opinions are not accepted as gospel. Lot of that going around lately.

And my own personal experiences with TC customer service has me less then eager to offer a positive recommendation - because I would be lying if I did.

Steve

I never heard of a crown issue using the sabots -- just conicals which doesn't suit the Encore/Omegas anyways. Too bad T/C doesn't use Mike Belm's hinge pins.

The 'internet terrorist" got a good chuckle from me. I'm still smiling on that one. Like I referred earlier -- I read all his ML reviews & agree with them basically. The rest of what he preaches is questionable... in my opinion. He gets bouncy-bouncy as the years roll by on some topics -- but I understand that as his knowledge of the sportincreases due to increases in technology, his opinions will change. I also understand his allegiance to those that want his endorsement name - for endorsement money in return. If you follow his past, you can separate the items. If not, then the newbies will likely buy what he recommends - until they learn the sport better.

He keeps the regular, ML-experienced posters interested in his ideals - then gets the newbies to spend money in what he recommends.That hasn't changed in this business sincethe sportspopularity started risingbig-time around 1990 - by the word-of-mouth from inline buyers.

I'm done here. Won't come back to this thread -- no need to.

[size=2]
Keep Your Powder Dry Folks
. . . . . . . Joe [/i]

I doubt you had heard of problemsI have had with T/C. Idon'tthink you have been to my house or seenmy guns.Crown problems mean,the crown was out of round, and it was on a centerfire, not ML barrel. I somewhat agree with accessemnt of Randy.

T/C doesn't have to use a mike belms hinge pins but just should have quality control, within. 001" on both the barrelholes and encore hinge holes. Sure when I call, I hear, just send it in. Myself, I would rathergive 50 dollars thanto fight to ship afirearm. I realize I somewhatvoided the warranty having myframe hingemilled to put in an oversized pin, but it was worthit.

Best customer service department is the one you never need.

Steve

I would have to agree, that is how my T/Cwarrenty reads. However I resently had to send my T/C GrayHawk barrel back to the shop to be refinished, because my wifes 20 yr. old cat urenated on the soft gun case, which caused pitting! They took care of it at no charge. You can't even tell it was ever damaged!