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T/C customer service: Hit or miss?
Guess lots of folks have had good luck with T/C customer service, but count me as one that is on the side that they are lacking. Here are the facts of my case:
1) I have had tremendous trouble getting my Omega to shoot conicals well 2) Called them. Didn't want to give me any advice on the phone, just wanted me to send the gun in, so I did 3) Wrote a detailed info sheet that said that I only hunt Colorado, so I canONLY shoot conicals, and detailed the trouble I have had getting my gun to shoot CONICALS, in spite of the fact that my brother and a friend bought identical Omegas at the same time and they shoot conicals great. Left my home, work and cell phone numbers as well as my email address and asked them please to call me if they had any questions. 4) Got my gun back with just a short note: "100 gr. pyrodex, 250 grain shockwaves, 1-3/4" group at 100 yards. 5) Called and talked with the technichian that worked on my gun. Bottom line he told me was: "The Omega is a sabot gun". Guess all Omega owners that hunt Colorado should sell their gun? Anyone out there want to buy a real accurate "sabot" gun?? 6) He did let me talk to his supervisor who had some suggestions to try with the gun, but stated that he would be glad to have me send the gun back to them to his attention personally and he would see what he could do. Would have been nice had we had that conversation before they returned the gun. I am going to try some of his suggestions (smaller size T/C maxiballs with pyrodex +/- a bore button and see what happens. Was also thinking about trying Goex pinnacle. Anyone think that might help? Thanks |
RE: T/C customer service: Hit or miss?
Pinnacle will not be the answer for you. Have you tried the 460 grain No Exucuse with about 80 grains of Triple Se7en or Goex? I shoot them out of my Black Diamond XR and they do very well to 100 yards.
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RE: T/C customer service: Hit or miss?
80 grains of 777 and 460 grain no excuses gives me 8 inch groups at 25 yards! Tried 80,85,90,95, 100, 105,110 grains 777 with no excuses. Have not tried pyrodex though. And I am going to try the new platinum 338 powerbelts with 80-100 grains of 777. Those are my next totry along with themaxiballs.
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RE: T/C customer service: Hit or miss?
txhunter58,
Sorry to hearthat T/C isn't helping you. I know you don't have time for it, but it would be interesting to see if you and your hunting friends can duplicate T/C's claims that your Omega shoots 1 3/4" groups at 100 yards with shockwaves. I assume that they did that with your fiber optic sights? I sure hope you find a combination that works soon. You know, if it were me, I would consider finding another weapon to take to Colorado. Not necessarily purchasing one, but maybe borrowing one. Were I not using mine in the same season, I would gladly lend you mine.Even if you purchased a "cheapie" and sold it upon returning for less than you paid for it, its a small expense in the context of the total cost of your hunting trip, even in the context of the probably 100 to 250 you have already invested in powder and bullets trying to get the Omega to accurately shoot a legal hunting projectile. Keep us posted on your progress and good luck. Happy Hunting, Phil |
RE: T/C customer service: Hit or miss?
Thanks for the suggestion, but I am ahead of you. My brother is bow hunting this year, so I am going to use his Omega. Shoots powerbelts great (I am considering using the new platinum 338 grains because they shoot well out of his gun) and his gun has no crud ring (mine is bad). So, although I would really rather shoot my gun,I am not really in a bind, but sure could be.
As far as shooting the shockwaves, I would need you to come show me how! I have never shot a sabot through the gun since I use it for Colorado. Was kind of surprised that they did not send me the target they shot. I suspect that they use a scope and a vise to shoot them, but don't know for sure. What I sent them was a rear Williams peep and a front fiberoptic sight. |
RE: T/C customer service: Hit or miss?
Use the powerbelts then. I shoot them in everything from my.50 pistol to my .50 flintlock rifle.
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RE: T/C customer service: Hit or miss?
What part of colorado you hunting by the way?
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RE: T/C customer service: Hit or miss?
Frontier: I am hunting in the southwest corner of the state north of Cortez. By the way, MY gun does NOT shoot powerbelts well, only in my brother's gun. Thus the problem.
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RE: T/C customer service: Hit or miss?
You might try Real bullets or 270 gr. Ballet with FFF black mine wont shoot them with 777 but it will with Black FFF. It dont like the big lead bulletseither.Lee
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RE: T/C customer service: Hit or miss?
i would wrap gun up, pay postage to cayugad and back and let him see what is going on.if i knew anything , i would help you but this cayugad is the man.ask him ,he may offer to look at it for you.
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RE: T/C customer service: Hit or miss?
Probably be money ahead! Am going to try a few more things here and see. hopefully I can find a "sweet spot"
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RE: T/C customer service: Hit or miss?
i have never had better service from a company than thompson center. they are number one in my book. leupold and ruger would be a close second. i have sent in my guns to thompson center for issues through the years some of it my fault and have even got a gun back totally re- blued like i had just bought it 10 years previous. all of the work was FREE of charge including the shipping. i think your being a little harsh. your last statement was that you could still send it back so i would take it that they still want to help. dont take this the wrong way but to be honest if you knew your local hunting regs. only allowed conicals i would have looked at other gun options. not to say that the omega shouldnt shoot conicals well but i would have been happy with one of there models in a 1 in 48 twist cap lock gun. another thing is i dont think you spent enough time with your gun. half the fun is working up loads and bullet types and weights. if you only tried a couple loads then you havent done your part. i know most guns will have a certain amount of accuracy out of the box and it stinks when you cant get thing on paper but when you find a load that works well its time well spent. i bought a winchester model 70 in 338 win mag and it didnt shoot well with about 5 different types of ammo. at 40$ a box imagine how i felt. i once had a ruger in 7mm mag and threw a scope on it and was hitting dead on first couple of rounds so it can go both ways. i bet if you send it back with a note saying dont ship this back till maxi balls can shoot with some degree of accuracy they would probably figure out the problem or give you a new barrel. best of luck with that gun! .
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RE: T/C customer service: Hit or miss?
ORIGINAL: liquidorange i have never had better service from a company than thompson center. they are number one in my book. leupold and ruger would be a close second. i have sent in my guns to thompson center for issues through the years some of it my fault and have even got a gun back totally re- blued like i had just bought it 10 years previous. all of the work was FREE of charge including the shipping. i think your being a little harsh. your last statement was that you could still send it back so i would take it that they still want to help. dont take this the wrong way but to be honest if you knew your local hunting regs. only allowed conicals i would have looked at other gun options. not to say that the omega shouldnt shoot conicals well but i would have been happy with one of there models in a 1 in 48 twist cap lock gun. another thing is i dont think you spent enough time with your gun. half the fun is working up loads and bullet types and weights. if you only tried a couple loads then you havent done your part. i know most guns will have a certain amount of accuracy out of the box and it stinks when you cant get thing on paper but when you find a load that works well its time well spent. i bought a winchester model 70 in 338 win mag and it didnt shoot well with about 5 different types of ammo. at 40$ a box imagine how i felt. i once had a ruger in 7mm mag and threw a scope on it and was hitting dead on first couple of rounds so it can go both ways. i bet if you send it back with a note saying dont ship this back till maxi balls can shoot with some degree of accuracy they would probably figure out the problem or give you a new barrel. best of luck with that gun! . As far as not spending enough time with the gun, you must not have caught my earlier post. I have spent over 3 years trying to find a bullet/powder combo that I have a lot of confidence in. I have tried 777, Black mag3, and APP. I have not tried pyrodex, which is my next move, because I like the ease of clean up the newer powders give me. I have used only loose powder and with each power have tried 80 gr through 110 grains in 5 grain increments with each of these bullets: Powerbelts 348, 405, and 444. No excuses 460 grain. prbullets 390gr. I primarily hunt elk so 348 grain is about the smallest grain I feel comfortable with. I did try maxiballs when I first got the gun, but don't remember them doing that well. Fixing to give them another try, possibly with a wad. My brothers gun basically shoots any bullet with 777. Just lucky I guess. And yes, I can still send it back, but it is getting close to the season, and if this were my only gun, I would be really sweating at this point. While I didn't say "don't send it back until it shoots maxiballs" I did say I could only shoot conicals and they did nothing to help me. If they had only called before sending it back, I would not have been unhappy. In the past, I have been more than happy with their service. |
RE: T/C customer service: Hit or miss?
Currently, Thompson/Center Arms is not accepting email as a method of support for our products. If you wish to contact us for support please send your inquiry to our mailing address:
Thompson/Center Arms Co., Inc. P.O. Box 5002 Rochester, NH 03866 Our shipping address for repairs is: Thompson/Center Arms Farmington Rd Rochester, NH 03867 Or you can call us at: 603-332-2333, or fax us at: 603-332-5133 |
RE: T/C customer service: Hit or miss?
Buy a new barrel and sell this one to a sabot shooter![:@]
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RE: T/C customer service: Hit or miss?
ORIGINAL: txhunter58 I have not tried pyrodex, which is my next move, because I like the ease of clean up the newer powders give me. Happy Hunting, Phil |
RE: T/C customer service: Hit or miss?
thats strange on other omega shooting ok and yours not. here is what i would do, give your gun to your brother. let him load it and shoot it for you.take his omega and you load it and shoot it. if his omega shoots bad with you loading, you know its you. if your brother can get your omega to shoot, its you.i send barrel back to thompson and said it shot all over paper.you know what it was. the tc hawkins WILL not shoot those maxi-hunters.funny, tc makes them and they are useless.put in a MAXI-BALL, will shoot great.problem was bullet.now i use powerbelts. its hard for me to believe a powerbelt would not shoot good.
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RE: T/C customer service: Hit or miss?
I haven't let him shoot my gun, but I have loaded and shot his gun. I get great groups with his when I load it and shot it the same way as I do my gun.
I can get what some would consider OK groups with 405 powerbelts (8" at 100 yards is the best I can do). But that doesn't give me confidence shooting offhand at 100 yards. However, I am going to try the new 338 platinum powerbelts along with maxiballs and see if they shoot any better. And I hear so much about pyrodex being better for accuracy, I will be trying it. If those changes still don't work, I am going to send it back again. Barring that, BS's idea has merit! |
RE: T/C customer service: Hit or miss?
I hate to add this as it will probabally hurt you confidence more but I wouldn't buy the Omega if I planned on shooting conicals.
That being said try the 370g MAXI-BALLS. Do not try the MAXI-HUNTERS I have never had them shoot more than "ok" in anything. If you are still getting bad groups go up to the next size which I think is 430g. When I first bought my Encore sabot rounds were still rare and I shot a lot of the 370's out of it and they did ok with Pyrodex pellets. Good luck!! |
RE: T/C customer service: Hit or miss?
ORIGINAL: txhunter58 80 grains of 777 and 460 grain no excuses gives me 8 inch groups at 25 yards! Tried 80,85,90,95, 100, 105,110 grains 777 with no excuses. Have not tried pyrodex though. And I am going to try the new platinum 338 powerbelts with 80-100 grains of 777. Those are my next totry along with themaxiballs. Why did you start with 80 gr? The "rough" 777 equivalent to my 75 grain Schuetzen FFFblackpowder load is 65 gr. 777.... enough powder/downrange thumpto take an elk at 100+ yards. Another load to try is roughly 70 gr. of powderwith Buffalo Ballet 270 HP. The only Maxi I would recommend for that 1-28" would be the MaxiHunter 270s. Lastly, you can also custom-order some monster conicals around 460 gr.from the BullShop Company. For your T/C, I would not exceed .5035 in diameter & I would suggest all lead, #2 lube and gas check-bottoms for your options. So many Colorado folk buy sabot guns to shoot conicals. Amazing! |
RE: T/C customer service: Hit or miss?
I missed the ad from TC stating the Omega and Encire are sabot guns and won't shoot conicals.
Can someone furnish a link where TC has made this clear or even alluded to it? If these guns are not meant to shoot conicals, I am sure a company of TC's caliber would make this clear to a potential buyer. Steve |
RE: T/C customer service: Hit or miss?
ORIGINAL: Triple Se7en I use only 75 gr. Shuetzen with the 460s NE's today & it was great out to 100 yards. Why did you start with 80 gr? The "rough" 777 equivalent to my 75 grain Schuetzen FFFblackpowder load is 65 gr. 777.... enough powder/downrange thumpto take an elk at 100+ yards. Another load to try is roughly 70 gr. of powderwith Buffalo Ballet 270 HP. Another thing, when you tried the NE's. Did they scribe well going down? I wonder if you could use a sabot base with the petals off to help the bullet down the QLA before the breech gases spill. Just thinking that maybe that's why sabots forgive offcenter QLA's. Not that it wouldn't affect sabot accuracy. Honestly, I wouldn't think an 1 3/4 group is all that great for a scoped and machine rested rifle at 100 yards. So many Colorado folk buy sabot guns to shoot conicals. Amazing! Happy Hunting, Phil |
RE: T/C customer service: Hit or miss?
ORIGINAL: txhunter58 I haven't let him shoot my gun, but I have loaded and shot his gun. I get great groups with his when I load it and shot it the same way as I do my gun. I can get what some would consider OK groups with 405 powerbelts (8" at 100 yards is the best I can do). But that doesn't give me confidence shooting offhand at 100 yards. However, I am going to try the new 338 platinum powerbelts along with maxiballs and see if they shoot any better. And I hear so much about pyrodex being better for accuracy, I will be trying it. If those changes still don't work, I am going to send it back again. Barring that, BS's idea has merit! |
RE: T/C customer service: Hit or miss?
Last year I used my Omega for Elk and it shot very well with 348 At powerbelts 110 grains of T7 with a lubed wonder wad. It took about 30 shots or more to get it to shoot well.
This year I had problems with the same rifle so I gave it a real good cleaning however I was using a stiff circle-fly wad and the skirts were not coming off and I did grease the skirt shaft. Changed back to original loadand it works fine. Tried those new platinums and they do not work at all. Ken |
RE: T/C customer service: Hit or miss?
Did you try the Hornady 410 gr. Great Plains with a ballistic bridge sub base? I have a black diamond (same barrel as Omega) that likes this load, and doesn't shoot much else well except sabots.
That aside, you might consider (as previously mentioned) selling the gun to someone who can legally shoot sabots - and then get another Omega or Encore. It's amazing how certain guns will/won't shoot certain loads. I got a Rock River AR-15 awhile back that shoots all 55 grain factory loads that I tried about 3" at 100 yards. 60 gr. TAP ammo shoots almost one hole, and 75 gr. TAP will shoot under 1". It is what it is. I know of four other Rock River rifles with the same barrel length that shoot great with 55 gr. loads. |
RE: T/C customer service: Hit or miss?
Obviously, the Omega is more of a sabot gun than conical, especially heavy conicals. I guess the reason I bought it was that many people I know shoot them with Conicals with no problem. In fact, I did not hear of any problems with them prior to purchasing it.Guess I didn't do enough research. Also, I love the weatherproof 209 primer set up and the ease of cleaning with an inline. I have not seen an inline 209 system with a 1 in 48 twist. Does anyone know of any such guns?
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RE: T/C customer service: Hit or miss?
T/C THUNDERHAWKINLINE AND FIREHAWK ARE 1 IN 38 TWIST
CHECK THE FOR SALE ON THE BOARD I HAVE A MINT THUNDERHAWK THERE IN 54 CAL. |
RE: T/C customer service: Hit or miss?
ORIGINAL: txhunter58 Obviously, the Omega is more of a sabot gun than conical, especially heavy conicals. I guess the reason I bought it was that many people I know shoot them with Conicals with no problem. In fact, I did not hear of any problems with them prior to purchasing it.Guess I didn't do enough research. Also, I love the weatherproof 209 primer set up and the ease of cleaning with an inline. I have not seen an inline 209 system with a 1 in 48 twist. Does anyone know of any such guns? In the omega, I imagine that the sabot is actually opening in the QLA setting the projectile free before the gases are spilled. There is a good chance that your QLA is misaligned as I recall that PB's were the only projectile which grouped at all. Seems to me that the plastic skirt helps to do what the sabot does. If you can get a conical tospin sufficiently and in a straight alignment (not yawed) then you are going to get good groups with it. It would be worth picking up some the spent PB skirts and loadin 1, 2, or heck maybe even three lubricated wad before you load a properly sized NE or BS conical (ask UC), just to see if it helps. If it were to help, then I really do think the major problem your are having is a misaligned QLA which kicks the bullet out of alignment. Were the projectiles exiting in proper alignment with sufficient spin, you would not have any trouble grouping. Happy Hunting, Phil  |
RE: T/C customer service: Hit or miss?
ORIGINAL: txhunter58 Obviously, the Omega is more of a sabot gun than conical, especially heavy conicals. I guess the reason I bought it was that many people I know shoot them with Conicals with no problem. In fact, I did not hear of any problems with them prior to purchasing it.Guess I didn't do enough research. Also, I love the weatherproof 209 primer set up and the ease of cleaning with an inline. I have not seen an inline 209 system with a 1 in 48 twist. Does anyone know of any such guns? but i think its for an encore |
RE: T/C customer service: Hit or miss?
i think i will stay with my flintlock t/chawkins .50cal.
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RE: T/C customer service: Hit or miss?
ORIGINAL: txhunter58 I have not seen an inline 209 system with a 1 in 48 twist. Does anyone know of any such guns? auctionarms.com gunbroker.com gunsamerica.com |
RE: T/C customer service: Hit or miss?
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RE: T/C customer service: Hit or miss?
ORIGINAL: txhunter58 Obviously, the Omega is more of a sabot gun than conical . . . " . . . Barrel: 23 1/2" w/qucik load Accurizer muzzle system; Rifling Twist: 1 in 28" Twist for sabots and conical bullets . . ." http://www.foxridgeoutfitters.com/detail.cfm?section=7&subsection=34,39&prod uct=4850 |
RE: T/C customer service: Hit or miss?
... At least for 2 out of 3 guns!
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RE: T/C customer service: Hit or miss?
I know it is probably time to see the demise of this thread, but I just realized that the T/C website itself claims that the Omega "has a 1 in 28" twist for sabots and conicals" I guess they only tell you the truth when you send one back?
http://www.tcarms.com/TC_HTML/TC_Muzzle_Omega.htm |
RE: T/C customer service: Hit or miss?
ORIGINAL: txhunter58 I know it is probably time to see the demise of this thread, but I just realized that the T/C website itself claims that the Omega "has a 1 in 28" twist for sabots and conicals" I guess they only tell you the truth when you send one back? http://www.tcarms.com/TC_HTML/TC_Muzzle_Omega.htm |
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