The point was that, under certain circumstances a dealer has an indisputable obligation to assure that customers do not pay for and receive defective goods. Shafts definitely fall into said category.

Shafts are not sealed and are normally individually accessible for a dealer to inspect, especially when the shop is making up an order. The obligation for the shop to inspect for defects is increased fourfold when it is known that a certain brand or type has a reputation for high flaw ratio.

Who cares what end of the shaft has the flaw and who is responsible for " the end?" I would not! I would only care that the shop sold me a bunch of arrows of which some were beyond the acceptable tolerances, or has defects. I would want my money back because the dealer has the obligation to assure I do not receive defective shafts since it is possible to do so.

If I was shop owner, and I knew that certain shafts had a reputation of having a high flaw rate, I would want to make sure that I did not sell defective arrows, not just because it is smart business, but because they might cause grave injury, and I sold the shafts.