Yesterday evening i went to buy some of that new heavy metal waterfowl load, for geese. I wanted it in BB for 3 1/2 and i couldnt find it! I went over to 3 of there associates who were standing there shooting the breeze and i asked them if they could help me out! Now they were in that department and they said, (oh thats a new product and we are still gettin it in) I then went back and looked again and there it was 3 rows of BBB and in the middle of them was a row of BB! I was pissed they couldnt even look and try to help me out, I went to customer service and they have a 100% customer service garuntee! Guess who got 25.00 off his box of Shells !!!! Yeah it was me! I love cabelas!!!