They just kept passing the buck. Remington said to call traditions and traditions said it was remington problem. Days of phone calls with no help. I'm going to call cabelas and see if I can get a refund. Thats what I was told to do. I don't see why cabelas would give me a refund but I'll try. I really did like the gun, it's too bad. I'm so mad, I will never buy a remington product again. I use remington shells for duck hunting and I threw them away. Spent a ton of money buying all kinds of shot sizes and shot charges of a different brand to re pattern my gun. I will never give them another penny and I will talk anyone out of buying a remington.