I'd like a few feedbacks from folks who have dealt in any respect with Mossberg directly.

I shot an email out on April 24th about the desire of having a wider, laminated fore-end on my 835 turkey gun. Mossberg makes a thumbhole model with this type of fore-end and I asked about buying one separately to put on my 835.

On June 7th.... over a month later (I'd forgotten about it honestly) I get an email back finally that reads as if a high school kid wrote it on a text message. "We sell only the reg forearms for the 835. Call us at 1-800-363-3555 so you can order it thru us."

No thank you... I don't want a regular forearm, that was the problem in the first place!

Is this sort of response time and general disregard of the customer's desires common experience?