RE: Horton response - What's your thought?
10ptCrossbow makes a few good points with his reply.
But mostly I believe that it is more about liability and dependability with the bow. If they tell you how to work on the trigger and then someone gets hurt, then they could be liable. Also, if nothing is done, and something is wrong which causes an injury, again they could be liable.
I do not know how their triggers are, or how durable they are, but a little water should not hurt them (like rain or if it got dunked in a lake). But if the trigger was submerged for a while, some corrosion might occur.
If I remember correctly, your bow was brand new. What I would do is document the bow fully and then request another brand new bow to replace this one. I would also request "return authorization" with prepaid costs and the new bow sent over night once they receive the bow you sent back. But I would get a new bow, I would not want this one any more.