Any specific brand name of equipment is only as good as the shop selling it. I would never be so committed to a manufacturer that I had to deal with this. Your best bet is to discuss in a civil manner with the dealer what happened. If they are unwilling to fix the problem for you I would make sure Bowtech knows about the incident and that if they wish to continue having you as a customer they need to step in with the dealer or provide you with an alternative dealer, or fix it direct. Make sure the dealer has first shot at fixing the problem though as your first step because if in the weird case they were not aware they will at least have a chance to make right with you before you go to the manufacturer.

Just MHO and I wish you the best of luck in getting this fixed.