I agree w/ all on this topic. but the main problem is. Kevin opened the doors I feel a little early. They are so far behind and under manned. We have had same problems getting parts. Fortunatly, Havent had any broken bow issues. just swapping stuff issues. Our shop talked w/ the staff and they are super buisy. there bows are just like everything new on the market. lots of bugs to be worked out. PSE, bowtech, Hoyt, Mathews all had issues w/ new products. I jus think that Elite is going to take longer to fix them. Maybe more product development and testing should have been done ? Trying to rush and get a few bows out to the market for the people to see seems to have bit them in the but. Peresonally I knew they were going to be some problems when it took for ever for there web site to get done. To much rush in the whole process. I have faith that they will get it together. Kevin and Kate are smart people !!!! I like the bows myself and think they are sweet shooters. I just hope I dont run into these issues. Good luck!!!!