That's the first I've heard of this ,do you by any chance have a digital to take a pic of so that I might be able to have a better look at your arrow shelf and grip apposed to the way you have your Muzzy mounted ? I have one mounted on my bowTech Dually and I am no where near my hand .
Check your grip ,and are you getting the slap as you release or when your drawing ?
Holy crapola batman!! No wonder your hitting your thumb![] You need to shorten that sucker. Did you get a tape when you bought it? If you didn't I can send you one.
It is definitely installed incorrectly and your cable slide might have to be reoriented as well.
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