customer service at hha update 11/26/07

[AL... F]

----- Original Message -----
[/align]From: HHA Sport
[/align]To: cheena
[/align]Sent: Monday, November 19, 2007 11:58 AM
[/align]Subject: Re: older hha infringer sight problems
[/align]

[/align]Mail me your address and I will send you a new scope housing and windage bracket.
[/align]
[/align]Thanks
[/align]Chris
[/align]
[/align][blockquote]
----- Original Message -----
[/align]From: cheena
[/align]To: hhasport@wctc.net
[/align]Sent: Sunday, November 18, 2007 3:38 PM
[/align]Subject: older hha infringer sight problems
[/align]

[/align]sirs,
[/align]the infringer sight i have has become loose, the oval window will twist forward and back,the parts i need, i believe are the windage adjustment bar and the allen bolt. the windage adjustment bar is 3/8 inch in diameter and 1 and 1/2 inches long , flat on one end and female threaded on the other.
[/align]I have tried to tighten it to no avail and had to use pliers on the bar to get the allen screw out and wound up stripping it and ruining the bar. the only thing i can think is that it had been overtightened at some point.any help you can give me in this would be greatly appreciated.
[/align] thank you,
[/align] Alex Farley
[/align]e-mail alexfarley@carolina.rr.com
[/align][/blockquote]

[Gundeck]

Can't beat customer service like that.

[DaveC]

All right, glad to see a company with good customer support.

If VBG would have even answered any of my 3e-mails I might not be shooting an HHA today.

BTW, HHA sent me some of their clear tape to place over the fiber optic when I mearly asked what they used- great support in my case as well.

[AL... F]

hha has not only sent the 2 partsi askedabout they have sent me THE WHOLE ASSEMBLY!!!!! which included the bracket that screws to the main part of the sight the bar and bolt i asked for the bracket that the bolt and windage bar screws to, the adjustment screw and the whole sight piece!!!!
This isa company i think i'll be dealing with for a long time.

[MeanV2]

That's one reason I have decided to start selling their sights. Great customer service!!
Another I think they make the best rear sliders on the market. The Optimizers Rock!!

Dan

[ash2042]

That is great customer service.