Diamond Bow Service Question

[mknherhappy]

Has anyone had any dealings with Diamond Bow's Service? I had a problem with my buss cable. I sent an e-mail to the service department, got a response, had a few e-mails sent back in forth. In the end, they said they would send a buss cable to my local dealer, and a hat to me for my trouble, but now it has been almost four weeks since our last correspondence. I have sent e-mails that go un-answered.

Any advice on how to proceed?

Thanks,

[Kanga]

I am sure Pat ( Bowtech_shooter ) will be responding to this very shortly

He is the guy who handles the tech emails for Bowtech and Diamond.

As for me I have never had to use the Diamond customer service, my Victory Dual is just a plain pleasure to shoot.