If this is happening just when they're chambered, then something's wrong. I doubt this is the case, because even if the primers were seated high, they would just be pushed into the pocket by the bolt face as the bolt cammed into battery.
I suspect that the OP is talking about cratering caused by the pressure of the round swaging the primer cup around the firing pin and into the firing pin hole. My Remington does this every time even with very light starting loads, so it's not a sure sign of pressure problems. Now if the normally curved outer edges of the primer were also flattened and squared off, and the primer was flat flush with the base of the case, I'd suspect pressure might be a problem.
Does he have any other signs of excess pressure like sticky bolt lift? What type of rifle is it?
Mike
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