I got a new job about 6 months ago. It really is a blessing that I got it. I no longer work in the hot factorys like I used to do. I now work for a logistics company and what we do is haul companys freight from point A to point B. Well I've mastered the part of booking trucks to haul the loads but now I'm in the process of trying to drum up new customers of my own to haul their freight as well. Alot of this is done by calling them up on the phone. My problem is I am so nervous when I call and I end up butchering what I want to say. I've had a few people asnwer the phone and slam it down fast on me which stinks because that isnt good for your confidence. I'm naturally a quiet person but if you get me talking about hunting, fishing or something interesting I'll talk your ear off. I just wish that I could be as comfortable talking on the phone as I am when it is something I ejnoy. Has anyone else had this problem before? Sorry for rambling on I just need to vent a little.
Selling is an art. It takes time to figure it out. There was a time when I really sucked at selling and PR work. What I try to do is remember to utter a quick prayer asking God to do the talking. Seems to work for me.
What I try to do is remember to utter a quick prayer asking God to do the talking. Seems to work for me. Ought 6
Took the words right out of my mouth..Here's howI would do it ..
In Faith...let Christ talk through you.If your business is honest it won't be any trouble.If your business is flaw it won't work.
Believe...believe that the person wants to hear what you have to say.
VERY VERY GOOD ADVICE GUYS! I THANK YOU FOR YOUR REPLYS. YEAH, I'VE LEARNED TO NOT TAKE THE NO THANK YOUS OR THE HANGUPS PERSONALLY. IT WOULD JSUT BE NICE IF PEOPLE ACTED A LITTLE NICER BUT IT'S THE WORLD WE LIVE IN.
"For God has not given us a spirit of fear (or anxiety or nervousness); but of power, and of love, and of a sound mind." 2 Tim. 1:7
Good luck with those calls! Practice what you're gonna say to someone you know or to yourself...with practice you'll get better, it will get easier, and you'll have better results.
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πνεύμα γ*μισα
"Error never shows itself in its naked reality in order not to be discovered. On the contrary, it dresses elegantly, so that the unwary may be led to believe that it is more truthful than truth itself."
-Irenaeus of Lyon
Have confidence in yourself and your service. I have a small business and can talk all day long about the products, because I know it's good, I know it's a great deal, and I believe in it. I couldn't do that with something if I wasn't confident with it.
Fro gave good advice--practice makes perfect. Have a friend or family member help. A little prayer wouldn't hurt either.
Finally, remember that you are probably get turned down more than you get accepted--it's the nature of what you are doing. Some folks are flat-out rude about it. Don't take it personally--they aren't rejecting you, they just don't want or need the service you are offering.
Hang in there--it will get better.
Chad
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"We can have no '50-50' allegiance in this country. Either a man is an American and nothing else, or he is not an American at all."-- Theodore Roosevelt
A wise man's heart is at his right hand; but a fool's heart at his left. Ecclesiasties 10:2
The last four letters in American..........I Can
The last four letters in Republican........I Can
The last four letters in Democrats.........Rats
JD44, I have been a salesman for over 22 years now. This is what I would do.1. Learn your service and what your company can provide frontwards and backwards. Think of questions your potential customers might ask. Do not be afraid to say you don't know the answer,tell them youwill find out the answer and get back to them. (this also gives you the opportunity for a second call). A customer will appreciate your honesty and eagerness. I still have to ask questions after 22 yrs. Get back to them in a prompt fashion. 2.Write down what you want to say. Practice itso it doesn't sound like you are reading something. Listen to the customer. I cant' emphasize this enough. Listen. Your job is to find out their needs. You can't do that by talking over them. People like to talk. They also like folks that will listen. You will be surprised at how much info you can get by just listening. 3. Short prayer b4 you call. This is the most important. God will give you confidence through him. Pray that He directs you to that right person and opportunity. Pray that he gives you the right words. Pray that he opens the mind of the person you are talking with. 3a. Pray for wisdom. All a salesman is, is a problem solver. Customers have needs and problems, and you must find the soulutions. You make a customers life easier, and you have a customer for life. 4. Don't sweat rejection. In sales it happens. You may have rejected a salesperson b4, I know I have. Its part of sales. If you pray and it doesn't make a connection, move on, it wasn't right anyway, therefore, its not the best for you. Sorry I rambled, but hang in there. Its like fishing. You cast and cast then all the sudden you get that big bite. Your confidence will go through the roof. Don't forget to stop and thank the Lord when you get that bite. I will pray for you. Good Luck, Larry