I emailed Leupold asked them if I could get another Leupold emblem for my scope cap because mine was lost. This cap is the kind of expensive screw in one from Leupold themselves. They sent me a whole new cap for my objective.
I will always use Leupold for life. SRM out!
__________________ "The way that you wander is the way that you choose..."
Yes, Leuppy makes good scopes and their CS is top notch. But best... not in my opinion. Their glass doesn't compare with the top Euro brands...that includes the V7.
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If you always do what you always did, you will always get what you always got.
Glad you had a good customer service experience and am also glad to hear that they will at least have one customer for life. They lost my business years ago.[:'(]
They have excellent customer service from what I"™ve heard and glad to see you"™re happy with the service but I would say they're the best for optics...
Yes Leupold is great in customer service! I get fogging or a scratch in my scope, just send it in and they'll fix it. But i believe Zeiss out does them preformance wize.
I agree with the CS bit as well, but their product quality has gone down hill now for at least 10 years IMO. Glad to hear that they have somebody to keep them afloat, because it won't be me....
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Member: American Sniper Association (ASA)
Ducks Unlimited
Pheasants Forever
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I too find Leupold's current quality level low for what you pay for. They are good, but when I compare them side by side at the $500 - $700 price point with others, they are the most expensive and worst performing, . . .glass, turrets, etc. I was much happier with my Burris XTR. I also thought Sightron had surprisingly goodglass. Burris also sent me some parts and fixed any issues I have had.
My dad has a $250 Leupold 3-9x40 Vari II. I think I'm saying that model right. It is like 10 years old. It will hold a zero on his 270 WSM, but takes some "coming around" to get it zero'd. Holding zero is good, and all he needs, but if I'm an inch low, I want to turn 4 clicks and hit the bullseye with my next shot at 100 yards. When you think your scope is good, try this from a good rest. Set your target up with a level at 100 yards(use a rangefinder). Shoot 5 shots at the bullseye(scope zero'd for the bullseye). Then shoot 20 shots like this: 1. Up 3MOA, R 3MOA, 2. Down 6MOA, 3. L 6MOA, 4. Up 6MOA, 5. R 6 MOA. Move the scope every shot. Compare the 4 outer groups to the bullseye group. For fun, you can number each round of 4 shots. Now compare the average group size for the four outer groups to the bullseye group.
I think I really got my eye opened to Leupold's quality sinking when I tried like 20 Leupolds at 6 different retailers in3 different states. I found at least 3 broken turrets, lenses which were coated giving off color representation, lack of flat focus. Some of these were Mark 4's. I would love to interview snipers who have carried them in battle. I can't believe that your average customer is cranking knobs in the store rougher than these guys. I did have a guy at one store tell me not to twist the turrets. He said I would break them. I thought he was just an idiot, but. . .hmm, maybe he knew something afterall![:-]
I bought a MK 4 for my .338 LM, and that is the reason that I have no interest in owning another. somewhere within say the first 10 shots, and a piece of the reticle came off. I called Leupold they told me that wasn't possible, and that it HAD to be dust. Funny thing was that piece of **DUST** was black, perfectly straight on 3 sides, and the same shape and size as the cross-hair posts on the top, bottom and sides......
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Member: American Sniper Association (ASA)
Ducks Unlimited
Pheasants Forever
NRA
Leupold is the best!
