Extremely disappointed w/CamTrakker

[chilly]

For those of you considering buying a trail camera, just thought I' d let you know of my recent experience. My wife, god bless her, bought me a CamTrakker as a retirement/birthday gift (and given the cost should take care of any future presents...lol...). This was a surprise, by the way. I had been talking about it for a couple of years now, and she went into one of my numerous huntin' mags and saw an advertisement and sent off for it. From time of order to receipt was 3 days. Although I got it in Apr., w/work and other committments I finally got it into the woods in early June. Put it up and let it go for 10days (as recommended) and went back to discover only 3 frames exposed. I relocated to another spot, and again let it go for 10days. Same three frames. As I was at least anxious to see what was on the film, I took the camera out and to my frustration was not able to rewind the film and found that the camera was frozen and would not function. I called CamTrakker and after a few questions as to the settings, was told to send it back. I called a week later to see what, if any progress was made and was informed that they had to replace the camera and that they would call when completed, with a tracking number when shipped. Didn' t hear anything the following week, so I called, only to be told that it was in the ' final' testing stage; but that they couldn' t tell me how soon this would be completed and sent back. I also found out that the warranty runs from the time of purchase, and does not start over from the time of replacement. Which means that I only have three more weeks under the terms of the warranty. (So if I' m lucky enough to get it back next week, I' ll only have two weeks remaining to find out if the replacement works properly). Additionally, should I just want to call the whole thing off for a refund, CamTrakker charges a $50 restocking fee!!!! My advice to anyone considering buying a trail camera is to check out the terms of the warranty and return policy; and make damn sure that there is an interest and committment to expedited service after the sale.
Oh, by the way, I left three messages on their after-hours service and never rec' d one call back (even though the msg says a return call will be made). [X(][:@]

[Hunt2Kill]

Sorry to hear of your problems [:' (] . I just purchased a Stealth Cam... Hopefully i dont have any problems. And GL with your problem hopefully it is fixed