I signed up for Terraserver yesterday, because I wanted very accurate aerial photos. I wanted to try to make my own maps for my gps unit and hopefully upload them to the unit. I paid 29.95 for a monthly subscription, because I thought this entitled me to download all the aerial photos I wanted to for one month. This fee entitled me only to print images. Downloaded images you are charged a fee for depending on the resolution you want. Your subscription fee does include 10% off of your images though. I can print images for free from google earth, so this would be a waste of money. After finding this out"¦ I immediately cancelled my subscription, (which was active for only 30 minutes) but I was not prorated for the 30 days left on my subscription. I emailed customer service and told them I was unhappy with their service, but was told being unsatisfied with their product was not a reason for a refund and they would not refund my 29.95. I was dumbfounded with this response and thought I would let others know about my experience with this company. Evidently being a satisfied customer means nothing to them.
My Terraserver experience
