Marlin customer service

gopher slayer · 03-29-2005, 01:16 PM

i while back my swivel stud pulled out so i phoned in and they said to send my stock back and they would send me a new one. well i never sent my stock in because i live in canada and i thought shipping might cost a bit so i fixed my stock myself. well just a few minutes ago i recived a new stock from marlin. top notch service. thats all i can say.

Virginia7 · 03-29-2005, 04:57 PM

Can't beat Marlin for a quality lever action rifle. They've always had an excellent rep. too, for customer service.

SWAMPMAN · 03-29-2005, 05:24 PM

I HAVE ONLY ONE MARLIN. A VERY OLD BUT NICE 39A GOLDEN. BUT WITH CUSTOMER SERVICE LIKE THAT, I MAY HAVE TO TRY THEM MORE OFTEN.

Gundigest · 03-30-2005, 06:40 AM

Ruger also has very good customer service. The forend on my #1 cracked by the action and only using it for one month out of the year, I kept forgetting to send it in. It was cracked for about 4 years when I called them. I sent it in and very shortly I got it back with a new matched and fitted forend with new front and rear sight (I took them off for a scope) and they even put a new falling block in. They didn't charge me a dime.

I was very pleased with Rugers customer service and speed.

oldelkhunter · 03-30-2005, 06:55 AM

Marlin is an old very well run company that still respects its customers