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Old 06-27-2003, 12:35 AM   #1
 
Join Date: Feb 2003
Location: A shack in Arkansas
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Default Redfield

I just thought i would speak my mind about them. the redfield company!

I had a set of rings i had bought some time back. one of the top straps was machined with a flaw in it. they didnt mill the bottom completely. they had sat in my gun box for a while before i looked at them. i had sent emails with no response.
so i found that they had a toll free number listed on there web site.
i called them today and expained the situation to the customer service person and she said she would get me a set of top straps in the mail. i told her i only needed one . she said " ok it' s on the way" .

First it' s nice to talk to a person when dealing with a company!
And second it' s nice to have a company respond so positively!
I will continue to buy redfield products or i should say blount industrys!

Anyway i thought they deserved to be mentioned in our not in person way!
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Old 06-27-2003, 03:17 AM   #2
 
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Default RE: Redfield

Blount Ind. kept the Weaver mount business and sold Redfield,Weaver,and Simmons already to Meade Instruments.Since Meade takeover they have been more reachable and people friendly as a company.

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Old 06-27-2003, 12:02 PM   #3
 
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Default RE: Redfield

I didnt know blount sold redfield. IMO that was a mistake . the only rings and bases i use are redfield and leupold. i also have had good luck with simmons.
i prefer leupold but sometimes the budget doesnt let me have what i want.
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Old 06-27-2003, 08:18 PM   #4
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Default RE: Redfield

Soark, Glad Redfield is getting you back in business.I had heard that Blount ind. sold Redfield but didn' t know how took them over.I dealt with RF when they were still under Blount.I had lost the windage screw on the rear base. A few days later I had a free replacement.It' s nice dealing with a company who cares about their customers.
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