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Old 03-29-2008, 05:27 PM   #1
Dominant Buck
 
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Default Shimano

[blockquote]

The Folks are neat..
I found their site and contacted them about ordering a drag knob..that my 8.4 pound bass broke last year..he wrote me this ...

"Hello Chuck, my name is Herbert and I am replying to your email regarding your Syncopate reel. I am placing an order for your drag knob today and you can expect it in about 5-7 business days at no charge. Thank you for using Shimano and have a great day. "

It came to day in the mail..Here was the bruiser that broke my drag last year..It was a 1000 Syncopate Spiining Reel. The reel is about 10 years old.




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Old 03-29-2008, 05:36 PM   #2
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Default RE: Shimano

WOW...Hey Chuck was it worth a broken drag?
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Old 03-29-2008, 05:39 PM   #3
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Default RE: Shimano

Yes sir..I was hoping it was a 10 but she was a little shy..
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Old 03-29-2008, 06:18 PM   #4
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Default RE: Shimano

Ive been musky fishing with my Shimano rod going on 4 years now. Always a very dependable rod. Never failed me. Their customer service is awesome too. You can never go wrong with these guys.
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Old 03-30-2008, 01:08 AM   #5
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Default RE: Shimano

Yes sir..Zebco also done that for me once.I had a very old spinning reel..The bail spring broke..I talked to the man on the phone and got 2 springs for free...
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