Got my new xbow-Bad experience

AlaskaBat · 06-07-2007, 10:24 PM

Well, my new xbow arrived from Cabela's w/ a frayed cable. On top of that the rope cocking device that was supposed to be back ordered until 6/1 was now bo'd until 6/29. Let me just say that Cabela's customer service is top-notch. I told the lady that I was very displeased w/ the Horton package as a whole and she is havingUPS pick it up and return it as well as shipping out my new xbow(The Excalibur Phoenix) at no charge.Thanks Cabela's! Everytime I've delt w/ them I've gotten this kind of service. Guess thats why I keep goin' back.
Scott

squirrelkilla23 · 06-07-2007, 11:19 PM

Thats very odd for horton to havea frayed string!! you will be very impressed withthe phoenix i hear it is an immaculate shooter!

AlaskaBat · 06-08-2007, 12:26 AM

Let me re-phrase what the problem was as it appears that my definition of "Frayed" is incorrect. The cable had a couple of strands that were unwound significantly. Sorry for the mix-up.

Pydpiper · 06-08-2007, 05:02 AM

You are really going to enjoy your new Excalibur! Sorry to hear you had problems, but it sounds like things worked out well.

shewe · 06-08-2007, 05:32 AM

you're gonna love that excal

Dnk · 06-08-2007, 06:02 AM

Thats a great bad experience! LOL! You won't regret the way things worked out.

Hotburn76 · 06-08-2007, 08:55 AM

Cabelas always cost more but they have always treated me good too. Sorry to hear about your Horton problem. I almost have enough money for a new vortex, but hear there are some people not happy withthe triggers, so now I will need to wait and see how it pans out. Have not been on the Excal site for a while to see if Bill has responded to the complaints about it.

AlaskaBat · 06-08-2007, 09:04 AM

Sounds like I'm getting a winner....Cool!!!

AlaskaBat · 06-08-2007, 09:11 AM

It was a little more money than I wanted to spend but what the heck. I like the fact that I'll be able to change the string out w/out a xbow press. Big plus!!! Seeing is that nobody up here works on xbows.

lemoyne · 06-08-2007, 11:52 AM

Give us some info on the new one when you get it. I really like my new Exocet it actually holds a little tighter group than my 10 point; to bad they don't have a good crank cocking mech. like the 10 point,I have to get down out off the tree to use that rope cocker. Lee