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Old 03-19-2008, 03:46 PM   #1
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Default Props to Copper John! Sight Fixed.

Well as some of you may have seen in my previous post, I was having some problems with my micro-adjust pins on my CJ Comp sight. Well I called and spoke with someone there last night who took my name and contact info after he was unable to fully diagnose my problem and told me someone would call me today. Well sure enough they called back and I spoke to a guy named Mike. He gave me two options, he said I could send it in or he could walk me though the process on the phone, so I thought, what the heck, let's give it a try to fix it on the phone. Turned out to be a pretty simple fix, and sure enough I have micro-adjust back! Super customer service in my opinion. Instead of just saying send it in (which he easily could have, and I would have not knowing any better), he took the time to walk me through it step by step. They got a thumbs up from me in handling this issue!
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Old 03-19-2008, 03:49 PM   #2
 
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Default RE: Props to Copper John! Sight Fixed.

Like I said before probably the best customer service in all of the archery business.
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Old 03-19-2008, 04:18 PM   #3
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Default RE: Props to Copper John! Sight Fixed.

Good deal man, what was it?

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Old 03-19-2008, 04:44 PM   #4
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Default RE: Props to Copper John! Sight Fixed.

That's good news Matt. Now dial it in and let's see what she can do.
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Old 03-19-2008, 04:53 PM   #5
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Default RE: Props to Copper John! Sight Fixed.

Nice to see it handled that way.
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Old 03-19-2008, 04:54 PM   #6
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Default RE: Props to Copper John! Sight Fixed.

I knew CJ would take care of Ya!!

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Old 03-19-2008, 05:49 PM   #7
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Default RE: Props to Copper John! Sight Fixed.

Great I just ordered one, and not from Lancaster
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Old 03-19-2008, 06:05 PM   #8
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Default RE: Props to Copper John! Sight Fixed.

Quote:
ORIGINAL: bowtechben

Good deal man, what was it?
Set screw that was hidden under the label on the micro adjust knob. It needed taken out and the torqued down. Works very well now!
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Old 03-19-2008, 06:11 PM   #9
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Default RE: Props to Copper John! Sight Fixed.

Quote:
ORIGINAL: Rob/PA Bowyer

That's good news Matt. Now dial it in and let's see what she can do.
Yeah, who knows...only as capable as the shooter I suppose...so who knows what the means
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Old 03-19-2008, 06:56 PM   #10
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Default RE: Props to Copper John! Sight Fixed.

Matt, that's great news. Glad you got it all worked out.

Hey, by the way, it was great shootin with you last weekend, look forward to many more.

Take care,

Brian
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