logo
 

Go Back   HuntingNet.com Forums > Archery Forums > Bowhunting

Bowhunting Talk about the passion that is bowhunting. Share in the stories, pictures, tips, tactics and learn how to be a better bowhunter.

Reply
 
Thread Tools
Old 02-26-2008, 04:17 PM   #1
Nontypical Buck
 
Dubbya's Avatar
 
Join Date: Feb 2003
Location: Norman OK USA
Posts: 3,318
Send a message via AIM to Dubbya
Default Double Bull/Primos Customer service?

Has anyone had any experience with DB customer service since they merged with Primos? I always have had great help from them and since they made the switch... it's been much more unimpressive. Anyone else had the same experience?
__________________
The Rebellion's "Oklahoma Twister of Words"...
Dubbya is offline   Reply With Quote
Old 02-26-2008, 04:40 PM   #2
Senior Member
 
TEmbry's Avatar
 
Join Date: Aug 2006
Location:
Posts: 3,465
Default RE: Double Bull/Primos Customer service?

Quit rubbing it in...I want one real bad. Did you get the Dark Horse, or have an older model before they merged with Primos.

I can't believe how different their new camo looks inperson compared to photos online. I take back all my statements about it....it is impressive in person. Dark Horse isn't really a good name for it, the camo isn't really all that dark..Very contrasting. I was impressed.
__________________
Hoyt and Benelli.....Best of the Best.

Trevor
www.lostrivergamecalls.com

You tried your best and you failed miserably. The lesson is 'never try'
TEmbry is offline   Reply With Quote
Old 02-26-2008, 05:59 PM   #3
 
thehairlessone's Avatar
 
Join Date: Nov 2005
Location: Kansas
Posts: 331
Default RE: Double Bull/Primos Customer service?

they assure me that the warranty hasnt changed. They have been charging for shipping for quite some time before the buyout

rick

__________________

Mathews Switchback XT
Support Our Troops!
B4L- ArcheryTalk Outlaw!
thehairlessone is offline   Reply With Quote
Old 02-26-2008, 06:25 PM   #4
Nontypical Buck
 
MN/Kyle's Avatar
 
Join Date: Mar 2007
Location: Minnesota
Posts: 4,911
Default RE: Double Bull/Primos Customer service?

I sure hope nothing has changed! Double Bull (before the buyout) was THEE best company I've EVER delt with, period. No questions.
MN/Kyle is offline   Reply With Quote
Old 02-27-2008, 02:15 PM   #5
Nontypical Buck
 
Dubbya's Avatar
 
Join Date: Feb 2003
Location: Norman OK USA
Posts: 3,318
Send a message via AIM to Dubbya
Default RE: Double Bull/Primos Customer service?

Today I got everything straightened out, they were extremely helpful... seems like the same ol' Double Bull.
__________________
The Rebellion's "Oklahoma Twister of Words"...
Dubbya is offline   Reply With Quote
Old 02-27-2008, 05:03 PM   #6
 
Hunter Dan7's Avatar
 
Join Date: Oct 2007
Location: Warsaw, MO
Posts: 693
Default RE: Double Bull/Primos Customer service?

Quote:
ORIGINAL: Dubbya

Today I got everything straightened out, they were extremely helpful... seems like the same ol' Double Bull.
Thats good to hear. I want to get one. Do they still make the matrix 360 or do they only make the New Dark Horse. How much are they.
__________________
2008 Setup:
Bowtech Guardian
Extreme RT 1000 Sight
Cobra Fall-Away Rest
Sims X-press Stablizer
G-5 Meta Peep
Hunter Dan7 is offline   Reply With Quote
Old 02-27-2008, 05:04 PM   #7
Nontypical Buck
 
MN/Kyle's Avatar
 
Join Date: Mar 2007
Location: Minnesota
Posts: 4,911
Default RE: Double Bull/Primos Customer service?

Quote:
ORIGINAL: Dubbya

Today I got everything straightened out, they were extremely helpful... seems like the same ol' Double Bull.
What a relief! Glad everything worked out.
MN/Kyle is offline   Reply With Quote
Old 02-27-2008, 05:22 PM   #8
Giant Nontypical
 
MeanV2's Avatar
 
Join Date: Jun 2007
Location:
Posts: 7,367
Default RE: Double Bull/Primos Customer service?

I had a Buddy that called them last week, and all he had to say was good.
I really doubt anything will change as my dealings with Primos has always been A-1

Dan
__________________
Maker of the MeanV String Suppressor
Slick Trick, Limb Driver, BowJax, Spot Hogg, Hoyt, PSE, Diamond, HHA Dealer
MAITLAND BOW DEALER
www.meanvarchery.com
MeanV2 is offline   Reply With Quote
Old 02-27-2008, 06:14 PM   #9
 
thehairlessone's Avatar
 
Join Date: Nov 2005
Location: Kansas
Posts: 331
Default RE: Double Bull/Primos Customer service?

they are only making the dark horse now. I knew double bull would take care of you guys

rick
__________________

Mathews Switchback XT
Support Our Troops!
B4L- ArcheryTalk Outlaw!
thehairlessone is offline   Reply With Quote
Old 08-19-2010, 01:29 AM   #10
Spike
 
Join Date: Aug 2010
Posts: 1
Default Terrible service

I have had an ongoing six month attempt at replacing some broken rods on my double bull blind. I have spoke with 3 different customer service reps on the phone and each was sending them right out. Last week bubba assured me via email that I would get a ups tracking number later that day. Over a week and no tracking number, no rods. Couldn't possibly get any worse. Products are awesome , but hope you don't have problems.
Cthiel is offline   Reply With Quote
 
 
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
primos and double bull cjohnson664 Bowhunting 3 08-15-2008 07:50 AM
Double Bull Customer Service Gut Check Bowhunting Gear Review 4 11-04-2007 09:25 PM
Double Bull Archery - Customer Service Dubbya Bowhunting 1 10-22-2007 08:49 PM
Double Lung Archery customer service lowtempguru Bowhunting 7 04-24-2007 06:03 AM
Primos Customer Service :) lte_622 Turkey Hunting 3 08-02-2006 05:43 PM

 

All times are GMT -8. The time now is 04:10 AM.