Bowhunting superstore dishonest

[joe45]

Be careful if you order from the Bowhunting superstore.com. They are not honest in their transactions. I sent back a defective laser bowfishing site and they sent the same one back which still did not work.

I guess I am out $105 dollars but I learned my lesson not to trust Bowhunting superstore.

[huntinggirl1234]

i just had the same experience. i bought a release that was too big. emailed to say it was too big and asked if i can return. i got a reply that stated you can exchange the item, return less 20%, or get store credit. so i wrote back with an email asking for advice on which release would work better for me because the one i bought slips off my hand when i pull back the bow...the superstore wrote back what do you mean? used items are not returnable....so i write back nevermind, thanks for not answering my question, i will leave negative feedback and sell the item on my own..and the guy reports me to ebay for feedback extortion?? i am still trying to figure out how having a negative experience and leaving negative feedback is extortion if i didn't ask for any money back nor return the item...this company is terrible. i work in retail and i would never treat a customer the way i was treated for ordering the wrong size of an item! i was simply trying to exchange the item for another item they sell and i got reported as a criminal!!! i guess that is big business these days, customer service doesn't matter anymore! the better business bureau rates this store with an F. wish i would have checked this before i bought!

[outdoorsman110]

Could file a complaint to the Better Buisness Bureau, enough complaints might shut em down.

[liquidorange]

in my experience they have the worst customer service. thats why i use eders- or bowhunting outlet or outdoors4less. they alomost always have better prices

[newton29]

Thanks for the heads up. I have purchased from them in the past, but never had to send anything back. I will shop elsewhere from now on.

[twisted56]

I just got word that they would be charging me extra for shipping for added weight. It's a soft bow case.....I purchased due to overall cost with shipping and now they are adding extra $. I've contested the charge and Credit Card company says no problem.

[JFergus7]

I have never heard good things about this company yet I continue to hear stories of people ordering from them then having a bad experience. Does anyone do any research these days before ordering from a company they are unfamiliar with?